Ethically resilient culture
Research
Publication date:
01 May 2016
Last updated:
30 July 2025
Author(s):
Policy and Public Affairs
We live in an increasingly volatile world where the pace of change is speeding up and its consequences are transmitted with immediacy and globally - all the faster when it's bad news.
Customers, employees, regulators and shareholders now look beyond financial results and growth prospects. They want to have confidence that the company they have a relationship with does the right thing when the unexpected happens; that the underpinning culture is strong enough to withstand adversity and come out of it all the stronger, reputation intact. They expect ethical resilience.
This guidance looks at what constitutes a resilient ethical culture and how it might be sustained.
This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.