Environmental, Social, and Governance strategies in insurance: A guide for SME Brokers
New Generation Group
Publication date:
12 July 2023
Last updated:
25 February 2025
ESG (Environmental, Social and Governance) principles have shot up the agenda within the insurance sector in recent years, but what does this actually mean for the future of brokers and insurers? This publication provides a guide for SME broker decision makers to assist in making logical and informed decisions to benefit both the future of their firms and the reputation of the wider industry.
It has been assumed that ESG strategies, closely linked to sustainability and future proofing businesses, provide a route to modernise the insurance industry to improve its reputation. By focusing on improving the actions of stakeholders according to ESG criteria, the insurance industry can eliminate any social-environmental harm through ensuring strongly held principles are upheld across the sector.
Whilst high level plans and statements have been announced by several large firms, the full reality of the ESG agenda is yet to play out. As the insurance industry begins to action its ESG agendas, small and medium sized (SME) Brokers have been left needing to make crucial decisions about their ESG strategies without matched internal resources.
The Broking Group for the CII 2021/22 New Generation Program has focused on what ESG means to SME Brokers and how ESG can be used to improve the integrity of the insurance industry on the SME level. This bottom-up approach can provide guidance and assistance for SME Brokers who are currently without accessible, transparent methods to ensure compliance with the growing movement towards ESG performance.
The members of the CII's New Generation Broking Group 2021-2022 are:
Joseph Buckley ACII, Client Manager, Aon
Chloe Burrow ACII, Chartered Insurance Broker, Hettle Andrews & Associates Ltd
Emma Cooke ACII, Associate Director, Aon
Paul Dymond DipCII, Client Services, AmWins Global Risks
George Gardner ACII, Corporate Insurance Broker, Griffiths & Armour
Gemma Haythorne ACII, Chartered Insurance Broker and Account Manager Leader, Marsh Commercial
Callum Higgins ACII, Account Broker, Thomas Carroll Brokers
Dheeren Patel ACII, Insurance Broker, Ellis David Ltd
Charlotte Smyton DipCII, Global Credit, Surety and Political Risk Broker at Gallagher Re
This document is believed to be accurate but is not intended as a basis of knowledge upon which advice can be given. Neither the author (personal or corporate), the CII group, local institute or Society, or any of the officers or employees of those organisations accept any responsibility for any loss occasioned to any person acting or refraining from action as a result of the data or opinions included in this material. Opinions expressed are those of the author or authors and not necessarily those of the CII group, local institutes, or Societies.