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Eligibility criteria - Insurance

Consumers have never valued professionalism as highly as today. For organisations committed to excellence, Chartered status brings the recognition they deserve.

Applying for Chartered Insurer/Insurance Broker status

Your company must meet three principal requirements:

  • Meet the definition of an insurance company/insurance broker
  • Satisfy the eligibility criteria at application and on an ongoing basis (see below)
  • Pay an annual fee

Fixed criteria

These criteria must be met:

  1. A minimum of one of the firm's board* members must personally hold the CII Chartered Insurer or Chartered Insurance Broker title
  2. One of the firm's board* (who must personally hold the Chartered Insurer or Chartered Insurance Broker title), must take on the role of Responsible Member. This person is the principal point of contact on Chartered status with the responsibility for the application, renewal and for any related issues at any stage
  3. The entire board*, together with a minimum of 90% of customer-facing staff, must be CII members
  4. Access to a Chartered Insurer/Chartered Insurance Broker must be available to customers
  5. Evidence of three years pre-application trading is required
  6. The firm must have in place core values and business practices that align with the CII Code of Ethics
  7. The firm must have an appropriate professional development programme in place

Variable criteria

The variable criteria work on a points basis, with a minimum of 50 points required.

Criteria considered

Points available

Percentage of board* individually holding the Chartered Insurer or Chartered Insurance Broker title (subject to the specified requirements, Chartered titles from other awarding bodies will be recognised)

25-50

Percentage of board* individually holding the CII Diploma in Insurance

10-15

Percentage of customer-facing staff individually holding the Chartered Insurer or Chartered Insurance Broker title

10-30

Percentage of customer-facing staff individually holding the CII Diploma in Insurance

10-30

Percentage of customer-facing staff individually holding the CII Certificate in Insurance

5-15

Potential recognition of additional rationale to support the Chartered application detailing relevant processes which are not already included in the criteria above. Typically this includes the attainment of objectively assessed awards such as Investors in People or appropriate ISO or BSI certification or the operation of a government approved apprenticeship programme. These awards or certifications need to be current when applying for or renewing Chartered status.

5


*or Appropriate Management Team – where the principal business of an entity is not insurance and an unincorporated specialist division has been created for the purpose of managing this part of the business, the CII may at its sole discretion recognise a suitably qualified member of the Appropriate Management Team as complying with this provision.

Applications for corporate Chartered status cannot be accepted from:

  • Sole traders
  • Limited liability companies which have one director only
  • Limited liability companies which have one or more corporate directors
  • Limited liability partnerships which have one or more corporate members
  • Firms which have one or more corporate partners

Fees for corporate Chartered status

The fees reflect the costs to the CII in administering, monitoring and enforcing the Chartered scheme. Fees are payable annually (once your application has been approved we will confirm the fee that applies) and again on annual renewal. 

Number of staff employed Annual fee
Up to 10 £500
11-50 £1,000
51-250 £1,500
251+ £2,000


Comparable third party titles

Another way firms can meet the criteria for corporate Chartered status is to have a qualifying percentage of board members holding a Chartered title.

Find out more about comparable third party titles