Introduction to Personal Insurances
Coming soon
Online Training
One day / two half days
This workshop provides an overview of the Personal insurance market. The training presented is in an interactive style, with activities to help reinforce learning. Delegate participation is encouraged.


Summary
Date: Optional
Times: 09:30-16:30 (UK)
Duration: One full-day
No of attendees: 12-16
Format: Online / Face-to-Face at CII or Client's office

Workshop Overview
By the end of the workshop, participants will have covered:
- The Personal lines market & developments
- Private Motor insurance – levels of cover
- Household insurance, main types of cover, optional extensions & exclusions
- Travel insurance, types of cover, optional extensions & exclusions
- Claims procedures
- Consumer disputes & the impact of fraud

What will I achieve by attending the workshop?
- To build a foundation knowledge of the core Personal insurance products
- To appreciate the scope of cover, for Private Motor, Household & Travel insurance products
- To be aware of the impact of fraud & the Insurance sector’s steps to combat fraud

Who should attend?
This training is ideal for anyone who is new to the insurance industry or administrative staff working directly in the market or supporting areas.
Corporate Solutions
As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map. We offer workshops covering exam revision, technical training and business and leadership topics.
Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce.

A full list of courses can be viewed in our 2025 Training Catalogue.

“The materials were fantastic. I really enjoyed the mixed media approach; switching between live sessions, videos and independent reading as well as practical tasks and discussions – this really helped to keep me engaged.” Customer review
For enquiries about this workshop, please email to: business.enquiries@cii.co.uk
Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.
Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.
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