Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.Introduction to Personal Insurances
Coming soon
Online Training
One day / two half days
This workshop provides an overview of the Personal insurance market. The training presented is in an interactive style, with activities to help reinforce learning. Delegate participation is encouraged.
Summary
Date: Optional
Times: 09:30-16:30 (UK)
Duration: One full-day
No of attendees: 12-16
Format: Online / Face-to-Face at CII or Client's office
Workshop Overview
By the end of the workshop, participants will have covered:
- The Personal lines market & developments
- Private Motor insurance – levels of cover
- Household insurance, main types of cover, optional extensions & exclusions
- Travel insurance, types of cover, optional extensions & exclusions
- Claims procedures
- Consumer disputes & the impact of fraud
What will I achieve by attending the workshop?
- To build a foundation knowledge of the core Personal insurance products
- To appreciate the scope of cover, for Private Motor, Household & Travel insurance products
- To be aware of the impact of fraud & the Insurance sector’s steps to combat fraud
Who should attend?
This training is ideal for anyone who is new to the insurance industry or administrative staff working directly in the market or supporting areas.
Corporate Solutions
We are able to offer this workshop specifically for your company as a In-House / Corporate training session for a set fee.
We can support your business with off-the-shelf courses for those studying our financial services units, our insurance units or those looking to develop their knowledge in a wide variety of technical areas. A full list of courses can be viewed in our 2025 Corporate Training Catalogue.
Please speak with your Relationship Manager who can explore your learning needs further or contact: business.enquiries@cii.co.uk
“The materials were fantastic. I really enjoyed the mixed media approach; switching between live sessions, videos and independent reading as well as practical tasks and discussions – this really helped to keep me engaged.” Customer review
For enquiries about this workshop, please email to: business.enquiries@cii.co.uk
Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.
Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.
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Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.