Introduction to Mortgage Broking Workshop

One full-day

3 September 2025 - 09.30-16.30 (UK)

Step into Mortgage Broking: A Practical Guide for Beginners

This one full-day interactive workshop is designed to provide participants with a thorough understanding of the mortgage broking industry. Whether you're new to the banking sector, a customer service representative, an underwriter, or an aspiring broker, this workshop will equip you with the essential knowledge and practical skills to excel in the dynamic world of mortgage broking. 

Public course booking form

Members: £189pp
Non-members: £249pp

To book this workshop for yourself or up to 7 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate, in-house training session for between 8-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

Dates: 3 September 2025

Timings: 09:30-16:30 (UK)

 Duration: One full-day

 No of attendees: 12-16

 Format: Online - Virtual delivery

 CPD: Recognised

Trainer: Paul Archer

Price: £189 Members/£249 Non Members

Workshop Overview

Introduction to Mortgage Broking

• Overview of the mortgage broking industry.
• The role and responsibilities of a mortgage broker.
• Key players in the mortgage process (lenders, clients, underwriters).

Understanding Mortgage Products and Markets

• A comprehensive look at different mortgage products
• Analysing market trends and understanding the competitive landscape.
• Interactive mortgage calculator demonstration.

The Mortgage Broking Process

• Step-by-step guide through the mortgage broking process.
• Gathering and analysing client information.
• Case study: Simulating a client interaction and presenting mortgage options.

Regulatory Framework and Compliance in Broking

• Overview of essential regulatory requirements for mortgage brokers (FCA regulations, MCOB rules).
• Compliance best practices and the importance of ethical broking.
• Case study: Compliance challenges and how to navigate them.

Mortgage Underwriting for Brokers

• Insights into the underwriting process from a broker's perspective.
• Collaboration between brokers and underwriters.
• Practical strategies for overcoming underwriting challenges.
• Interactive case study: Underwriting scenarios and decision-making.

Technology and Tools for Mortgage Brokers

• Introduction to essential tools for brokers: mortgage sourcing systems, CRM platforms, etc.
• Video demonstrations of crucial technology tools in action.
• Tips for leveraging technology to streamline your broking process.

Career Development in Mortgage Broking

• Exploring career pathways within the mortgage broking industry.
• Guidance on pursuing further qualifications and certifications.
• Resources for continuous professional growth.

What will I achieve by attending the workshop? 

Participants will learn how to effectively engage with clients, navigate the complexities of mortgage applications, and collaborate with lenders to secure the best deals for their clients. The program also emphasises the importance of compliance and ethical practices in broking, ensuring you meet regulatory standards and build trust and credibility with clients. By the end of the day, you'll have a solid foundation in mortgage broking, ready to take the next step in your career and unlock new opportunities within the financial services industry.

By the end of the workshop, participants will be able to:

• Understand the role of a mortgage broker within the financial services industry.
• Learn to identify various mortgage products and determine their suitability for different client profiles.
• Develop a step-by-step understanding of the mortgage broking process from initial client inquiry to deal closure.
• Acquire skills to gather, analyse, and assess client information to recommend appropriate mortgage solutions.
• Understand the regulatory requirements and compliance obligations that govern mortgage broking including FCA regulations and MCOB rules.
• Gain insights into the underwriting process and learn how to effectively collaborate with underwriters to secure mortgage approvals.
• Become proficient in using essential tools and technology platforms that streamline the mortgage broking process such as mortgage sourcing systems and CRM software.
• Learn the importance of ethical practices in mortgage broking and how to balance client interests with regulatory compliance.
• Identify potential career paths within the mortgage broking industry and understand the steps required to advance your professional development.

Who should attend?

• New Entrants to the Banking Industry. Individuals starting their careers in banking who want to specialise in mortgage broking.
• Customer Service Representatives at Banks and Building Societies. Employees who frequently interact with customers and want to expand their knowledge to provide informed guidance on mortgage products.
• Arrears Advisers at Banks and Building Societies. Professionals handling mortgage arrears who want to better understand the mortgage process to assist clients more effectively.
• New Underwriters. Junior underwriters who need a solid understanding of the broking process to make more informed underwriting decisions.
• Paraplanners and Financial Planning Assistants. Paraplanners looking to broaden their expertise into mortgage broking as part of their career progression.
• Aspiring Mortgage Advisers and Brokers. Individuals aiming to pursue a mortgage broker or adviser career and seek foundational training.
• Real Estate Professionals. Real estate agents and property consultants who want to enhance their understanding of mortgage products to better assist their clients.
• Insurance Advisers and Brokers. Insurance professionals interested in expanding their service offerings by understanding mortgage broking.
• Career Changers. Professionals from other industries considering a career switch to mortgage broking and want to gain essential knowledge.
• Small Business Owners in Finance and Property. Entrepreneurs in related fields (like property management or financial consulting) who want to add mortgage broking services to their offerings.

Corporate Solutions

We are able to offer training specifically for your company as a corporate (in-house) training session, for a set fee.

We can support your business with off-the-shelf courses for those studying our financial services units, our insurance units or those looking to develop their knowledge in a wide variety of technical and leadership areas. A full list of courses can be viewed in our 2025 Corporate Training Catalogue.

Please speak with your Relationship Manager who can explore your learning needs further or contact: business.enquiries@cii.co.uk

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this course, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.