Intermediate Personal Injury Claims

One full-day

15 July 2025, 09:30-16:30 (UK)

The aim of this workshop is to provide an overview of personal injury claims, including investigating and valuing claims, the litigation process and discussion of current issues.  It will be relevant to those seeking to develop their knowledge of liability and motor claims.

Public course booking form

Members: £189pp
Non-members: £249pp

To book this workshop for yourself or up to 7 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate, in-house training session for between 8-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

Dates: 15 Jul 2025

Timings: 09:30 - 16:30 (UK)

 Duration: One full-day

 No of attendees: 12-16

 Format: Online - Interactive virtual delivery

 CPD: Recognised 

Trainer: Sarah Godfrey

Price: £189 Member / £249 Non-Members

Course Overview

By the end of the workshop, participants will have covered:

• An overview of the claims process as it relates to personal injury claims, including the role of the broker
• Liability
  • Establishing policy liability – is the claim covered?
  • An overview of how legal liability arises
  • Investigating legal liability – is the insured legally liable?
• Quantum (the amount of the claim)
  • Heads of claim
  • Reserving
  • Investigating quantum
  • Valuing the claim
  • The role of rehabilitation
  • Structured settlements
• Negotiation
  • Negotiating legal liability and quantum
• Litigation
  • The structure of the courts
  • An overview of the legal process, particularly as it relates to the policyholder and broker

Who should attend?

This workshop is suitable for those who already have an understanding of personal injury claims process and handling, and require a greater insight.

The workshop will include plenty of opportunity for discussion and relevant case studies and exercises.  It is possible to incorporate other claims issues into discussion on the day where requested by delegates.

Corporate Solutions

We are able to offer this workshop specifically for your company as a In-House / Corporate training session for a set fee.

We can support your business with off-the-shelf courses for those studying our financial services units, our insurance units or those looking to develop their knowledge in a wide variety of technical areas. A full list of courses can be viewed in our 2025 Corporate Training Catalogue.

Please speak with your Relationship Manager who can explore your learning needs further or contact: business.enquiries@cii.co.uk.

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this workshop, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling. The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.