Intermediate Motor Insurance Claims

One full-day

26 June 2025, 09:30-16:30 (UK)

This one day online workshop provides delegates with the knowledge and skills required to help manage motor claims.

The course will be highly interactive with delegate participation and engagement throughout.

Public course booking form

Members: £189pp
Non-members: £249pp

To book this workshop for yourself or up to 7 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate, in-house training session for between 8-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

Dates: 26 June 2025

Timings: 09:30 - 16:30 (UK)

 Duration: One full-day

 No of attendees: 12-16

 Format: Online - Interactive virtual delivery

 CPD: Recognised 

Trainer: Sarah Godfrey

Price: £189 Member / £249 Non-Members

Course Overview

This is an interactive workshop designed for all those who are involved in the management of motor claims. It will help those who are advising clients, liaising with insurers or ensuring the process runs as smoothly as possible.

The workshop will cover:

• Types of motor claim usually encountered
• Policy liability and ensuring cover was in place
• Types of motor claim including fire and theft
• Repairs to client’s vehicles and property
• Replacement vehicles and the handling of total losses
• Contributory negligence and its potential effect on the claim
• Investigations into liability for losses and damage
• Third party claims and how losses from such claims can be reduced
• Managing third party injury and property claims
• Recovering losses against third parties
• The role of the Financial Conduct Authority in claims handling
• The role of the Motor Insurer’s Bureau
• Examples of major motor claims including court actions

What will I achieve by attending the workshop? 

By the end of the course delegates will be able to

• Understand the various types of motor claim encountered
• Know more about the way motor claims are handled by insurers
• Manage the claim more effectively from a broking point of view
• Support clients better through motor losses and claims
• Help clients and insurers deal with third party claims against them
• Assist clients in their own recovery of losses
• Understand more about the way the legal system handles motor claims

Who should attend?

Brokers and Claims Handlers who are familiar with handling motor claims and seeking to enhance or consolidate their technical knowledge.

Corporate Solutions

We are able to offer this workshop specifically for your company as a In-House / Corporate training session for a set fee.

We can support your business with off-the-shelf courses for those studying our financial services units, our insurance units or those looking to develop their knowledge in a wide variety of technical areas. A full list of courses can be viewed in our 2025 Corporate Training Catalogue.

Please speak with your Relationship Manager who can explore your learning needs further or contact: business.enquiries@cii.co.uk 

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this workshop, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling. The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.