Intermediate Motor Insurance Claims

One full-day

This one day online workshop provides delegates with the knowledge and skills required to help manage motor claims.

The course will be highly interactive with delegate participation and engagement throughout.

Summary

Dates: Optional

Timings: 09:30 - 16:30 (UK)

 Duration: One full-day

 No of attendees: 12-16

 Format: Online - Interactive virtual delivery

 CPD: Recognised 

Trainer: Sarah Godfrey

Price: £189 Member / £249 Non-Members

Workshop Overview

This is an interactive workshop designed for all those who are involved in the management of motor claims. It will help those who are advising clients, liaising with insurers or ensuring the process runs as smoothly as possible.

The workshop will cover:

• Types of motor claim usually encountered
• Policy liability and ensuring cover was in place
• Types of motor claim including fire and theft
• Repairs to client’s vehicles and property
• Replacement vehicles and the handling of total losses
• Contributory negligence and its potential effect on the claim
• Investigations into liability for losses and damage
• Third party claims and how losses from such claims can be reduced
• Managing third party injury and property claims
• Recovering losses against third parties
• The role of the Financial Conduct Authority in claims handling
• The role of the Motor Insurer’s Bureau
• Examples of major motor claims including court actions

What will I achieve by attending the workshop? 

By the end of the course delegates will be able to

• Understand the various types of motor claim encountered
• Know more about the way motor claims are handled by insurers
• Manage the claim more effectively from a broking point of view
• Support clients better through motor losses and claims
• Help clients and insurers deal with third party claims against them
• Assist clients in their own recovery of losses
• Understand more about the way the legal system handles motor claims

Who should attend?

Brokers and Claims Handlers who are familiar with handling motor claims and seeking to enhance or consolidate their technical knowledge.

Corporate Solutions

As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.  We offer workshops covering exam revision, technical training and business and leadership topics. 

Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce. 

A full list of courses can be viewed in our 2025 Training Catalogue.

Corporate (in-house) request

To book this workshop for your company as an in-house training session for between 7-16 Delegates, on a date that's convenient for you, please register your interest here:

Register your interest in our other courses

To register your interest for any of our other courses, or to suggest a course that is not listed, please complete the form below:

To book in-house training for your company, you must have a CII Corporate Account.

To register for this workshop or to request further information, please contact us at: business.enquiries@cii.co.uk 

Please note our workshops are priced using British Pound Sterling (GBP). The final purchase cost will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

Your booking will only be confirmed, once you receive a booking confirmation email from the training team.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.