Advanced Claims Workshop

One full-day

21 October 2025, 09:30 - 16:30 (UK)

This highly interactive workshop provides delegates with knowledge and skills, and a deeper insight to help manage claims effectively. This workshop is designed for all those who are involved in the management of claims. It will help those who are advising clients, liaising with insurers or ensuring the process runs as smoothly as possible.

Public course booking form

Members: £189pp
Non-members: £249pp

To book this workshop for yourself or up to 7 Delegates, please complete the below form:

Corporate (In-house) training

To book this workshop for your company as a corporate, in-house training session for between 8-16 Delegates, on a date that's convenient for you, please complete the below form to register your interest:

Summary

Dates: 21 October 2025

Timings: 09:30 - 16:30 (UK)

 Duration: One full-day

 No of attendees: 12-16

 Format: Online - Interactive virtual delivery

 CPD: Recognised 

Trainer: Ed Gooda

Price: £189 Member / £249 Non-Members

What will I achieve by attending the workshop? 

By the end of the workshop, participants will be able to:

• The Claims Environment
• The role of the Claims manager and regulation
• Claims Service Management
• Management of Claims Handling Procedures
• Claims centre and catastrophe management
• Claims technical management
• Cost of claims management

Who should attend?

Insurers, reinsurers, brokers, MGAs, service providers and underwriters, claims handlers, finance, actuaries, IT and anyone else interested in advanced claims and claims management. 

Corporate Solutions

As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.  We offer workshops covering exam revision, technical training and business and leadership topics. 

Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce. 

A full list of courses can be viewed in our 2025 Training Catalogue.

Public course booking form

Corporate (In-house) training

Interested in other courses?

For enquiries about this course, please email to: business.enquiries@cii.co.uk

Please note: The price of the workshop is based on British Pound Sterling. The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

CII workshops are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a workshop becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above workshop dates, subject to a minimum number of bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training workshops and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.