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Managers as Coaches

8-week program starting 17th April 2024

Online Training Programme

Coaching is an essential tool for leaders in achieving business goals

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In an increasingly complex and challenging world of work, coaching skills are widely regarded as essential tools for managers wanting to unleash the potential of their teams. Effective coaching drives employee engagement and performance, directly supporting the achievement of business results.

This programme developed between the CII and Better Manager focuses on developing and practicing fundamental coaching skills for managers to support team development.  

Managers as Coaches is an 8-week program, which includes 4 x 90 minute virtual tutor-led sessions, which can help participants practice and master the "coaching skills mindset" most associated with effective leadership.

At the end of the course, you will receive a certificate of attendance from the Chartered Insurance Institute.

What will I get by attending the course? 

  • An objective assessment of your individual manager strengths and development areas 
  • The advanced listening skills most commonly adopted by high performing leaders 
  • A toolkit of coaching techniques suitable for any working environment 
  • Improved communication skills  
  • Mastery of impactful career development/growth conversations with team members 

What's included in the Programme?

  • 4 x 90-minute interactive sessions with a Trainer
  • Access to Personalised E-Learning Resource Library

What are the course dates?

Your Tutor-Led sessions will be held at 11am on the below dates:

• Kick-off: April 17th, 2024
• Session 1: May 1st, 2024
• Session 2: May 15th, 2024
• Session 3: May 29th, 2024
• Session 4: June 12th, 2024

Why Better Manager?

Better Manager is a global leader in Management and Leadership Development.

Better Manager was founded by former Google FD for Europe Stephane Panier, and receives fantastic reviews from across their client base.

Better Manager works with a number of large insurance and finance businesses and the tutor for this programme has direct industry experience, as well as significant coaching expertise.

 

Who should attend?

Managers, Team Leaders, and those who want to learn how to get the best out of their team. 

The course offers an ideal introduction to coaching and is aimed at those who want to develop greater engagement and performance in those who they manage. 

 

Course Learning Outcomes

The Programme is broken down into four sections:

1. INTRODUCTION TO COACHING - WHY IS THIS IMPORTANT?

Inside this session, participants will:

  • Identify key connections between coaching and management effectiveness
  • Outline benefits and impact of skilful coaching for managers and team members
  • Explore techniques to enhance listening skills
  • Observe and practice coaching technique to ensure back-to-work readiness in applying technique

2. TACTICAL COACHING SKILLS - BUILDING YOUR COACHING TOOLBOX

Inside this session, participants will:

  • Explore fundamental coaching principles to enhance their people management skills
  • Develop 3 new powerful coaching techniques designed to enhance communication skills through coaching conversations
  • Observe and practice coaching techniques to ensure back-to-work readiness in applying techniques

3. LEVERAGING COACHING SKILLS FOR PERFORMANCE MANAGEMENT

Inside this session, participants will:

  • Discover how to initiate and engage in meaningful conversations that establish expectations, cultivate accountability and champion team members
  • Develop 3 new powerful coaching techniques designed to further enhance communication skills
  • Observe and practice coaching techniques to ensure back-to-work readiness in applying techniques

4. LEVERAGING COACHING FOR ENGAGEMENT

Inside this session, participants will:

  • Discover Coaching techniques designed to unlock engagement and productivity
  • Develop new coaching technique designed to cultivate personal growth and development
  • Bring it all together through coaching practice to ensure back-to-work readiness in applying all coaching methods

 

Method of delivery

This is an interactive Programme, with access to a suite of resources, and tutor-led training workshops, which will be delivered online via Zoom, over an 8-week period, in 4 x 90 minute sessions.

COHORT 2: Kick-off April 17th - June 12th  2024

The Programme will begin with a 30 minutes Introductory 'Kick-off session' on Wednesday, 17th April 2024 at 11am (UK).

Subsequent Tutor-Led sessions will be held at 11am on the below dates:

• Session 1: Wednesday, May 1st, 2024
• Session 2: Wednesday, May 15th, 2024
• Session 3: Wednesday, May 29th, 2024
• Session 4: Wednesday, June 12th, 2024

 

Delegates must ensure they can access the training session through Zoom.   

 

Certificate

At the end of this course, you will receive a certificate of attendance from the Chartered Insurance Institute.

 

Price

 

How to book

To register for this course, please complete the below form: 

Can't attend this course date?

Register your interest in other training courses and future dates.

For enquiries about this course, please review our Q&A document, or email to: business.enquiries@cii.co.uk


 

Please note: courses are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a course becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above course dates, subject to a minimum number of course bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training courses and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training courses. By booking on to this course, you are agreeing to our terms and conditions and for your information to be shared with our training provider.