Quality Management & Continuous Improvement
Corporate (In-house) Training
Corporate (In-house) Training
Quality Management & Continuous Improvement
One full-day / two half-days
Effective quality management is critical to meeting stakeholder needs and expectations, developing trust and reputation. It impacts on profitability, processes and procedures and the achievement of strategic objectives. Quality is not something that occurs by chance. It is reliant on strategic and operational planning and the commitment and drive by professional managers, leaders, teams and individuals to make it a success.
Summary
Date: Optional
Times: 09:30-16:30 (UK)
Duration: One full-day
No of attendees: 12-16
Format: Online / Face-to-Face at CII or Client's office
Workshop Overview
The aim of this module:
- To enable professional managers and leaders to understand the rationale and approaches to quality management.
- Critically, the unit focuses on how quality and continuous improvement can be instilled into all aspects of working practice.
Learning outcomes
By the end of the course the delegates will be able to:
- Evaluate the scope and purpose of quality management within organisations
- Analyse organisational structures for managing quality
- Examine the influence of stakeholders in quality management
- Analyse the impact of quality management systems on an organisation’s activities
- Discuss how quality management can be developed to achieve strategic objectives in an organisational context
- Evaluate the tools and techniques used in quality management within an organisational setting
- Develop a proposal to lead quality management at an operational level
- Consider how individuals and teams can be supported to instil the principles of quality and continuous improvement into all aspects of working practice
Who should attend?
Managers, Team Leaders and all those seeking to expand their skills on the topic. Wherever you are on your career journey, developing and maintaining your personal and professional skills helps to ensure you continue to grow and thrive.
Our range of Management, Leadership and Skills courses are designed to equip you with skills to optimise your personal performance, lead your team effectively and strengthen your business.
Corporate Solutions
We are able to offer this workshop specifically for your company as a In-House / Corporate training session for a set fee.
We can support your business with off-the-shelf courses for those studying our financial services units, our insurance units or those looking to develop their knowledge in a wide variety of technical areas. A full list of courses can be viewed in our 2025 Training Catalogue.
Please speak with your Relationship Manager who can explore your learning needs further or contact: business.enquiries@cii.co.uk
Please note: The price of the workshop is based on British Pound Sterling (GBP). The purchase price will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.
Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.
Register your interest in other training workshops.
Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.
