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Assertiveness Skills - Getting Your Point Across

Corporate (In-house) Training

Corporate Online Training or Face-to-face Workshop

Assertiveness Skills Workshop

Half-day workshop

Empower yourself to navigate workplace dynamics effectively through this workshop. This online engaging workshop, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Summary

 Date: Optional

Duration Times: 09:30-12:30 (UK)

 Duration: One half-day

Attendees No of attendees: 12-16

Format Format: Online / Face-to-Face at CII or Client's office

Workshop Overview

This course provides a transformative learning experience that empowers individuals to master assertiveness for professional success and harmonious collaboration, by:

  • Understanding the Essence of Assertiveness: Clarifying Misconceptions
  • Mastery of Assertive Skills and the Benefits of Assertive Techniques
  • Cultivating Positive Thinking and Heightened Self-Awareness
  • Managing and Shaping Internal Dialogue for Personal Growth
  • Strategies for Building Confidence and Elevating Self-Esteem

What will I achieve by attending the workshop? 

By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Participants will discern their own behavioral profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.

Delegates will be able to:

  • Distinguish features of assertive, submissive, and aggressive behaviors
  • Identifying personal behavioral preferences
  • Decode non-verbal communication and its Influence
  • Recognise opportunities for enhancing assertiveness in the workplace
  • Implement techniques for assertive behavior
  • Craft strategies to manage difficult and aggressive individuals

Who should attend?

This workshop is valuable for anyone who wants to enhance and bolster their assertiveness skills, Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships.

Suited for individuals who rely on influence rather than positional authority to achieve their objectives.

Corporate Solutions

As part of our commitment to advancing professional standards within the sector, the CII offers a comprehensive suite of training and development solutions. These are designed to provide a structured, collaborative approach to skills enhancement, fully aligned with our internationally recognised Professional Map.  We offer workshops covering exam revision, technical training and business and leadership topics. 

Whether you're looking to upskill employees, support career progression, or drive business success, our bespoke training solutions can elevate and future proof the competencies required across your workforce. 

A full list of courses can be viewed in our 2025 Training Catalogue.

Corporate (in-house) request

To book this workshop for your company as an in-house training session for between 7-16 Delegates, on a date that's convenient for you, please register your interest here:

Register your interest in our other courses

To register your interest for any of our other courses, or to suggest a course that is not listed, please complete the form below:

 

To book in-house training for your company, you must have a CII Corporate Account.

To register for this workshop or to request further information, please contact us at: business.enquiries@cii.co.uk 

Please note our workshops are priced using British Pound Sterling (GBP). The final purchase cost will be processed using the relevant international currency conversion rate at the point of sale. Contact us for further information.

Your booking will only be confirmed, once you receive a booking confirmation email from the training team.

Please ensure you refer to our terms and conditions before booking on to any of our training workshops. By booking on to this workshop, you are agreeing to our terms and conditions and for your information to be shared with our training provider.