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Assertiveness Skills Workshop - Getting Your Point Across

13 June 2024 OR 10 September 2024

Online Training Workshop

One half-day

This online workshop aims to help you develop your assertiveness skills.

Members: £169
Non-members: £229

booking form link

What will I get by attending the course? 

By the end of the workshop delegates will be able to:

  • Describe the main features of assertive, submissive and aggressive behaviour
  • Identify their own preferred behavioural profile
  • Identify non‐verbal behaviour and the impact that this behaviour can have on others
  • Identify areas of their working lives where they should improve their assertive behaviour
  • Adopt and practice techniques to help them behave in an assertive manner
  • Develop a strategy to cope with difficult and aggressive people

Who should attend?

This course is valuable for anyone who wants to enhance their assertiveness skills, build a confident, credible image and develop effective workplace relationships.   It will help anyone who relies on influence rather than authority to achieve their goals.

Course Overview

This half-day online interactive Training Workshop, will help Delegates to:


Method of delivery

The Training workshops will be delivered onlineover one half-day, via Zoom, on either:

13 June 2024, 13:30-16:30 (UK)


10 September 2024, 09:30 - 12:30 (UK)

*Please confirm which course date you wish to attend when booking*

Delegates must ensure they can access the online workshop through Zoom.



Sarah Godfrey

The course is delivered by a Certified Online Learning Facilitator.



At the end of this course, you will receive a certificate of attendance from the Chartered Insurance Institute.




How to book

To register for this course, please complete the below form: 

booking form link

For enquiries about this course, please email to:


Please note: courses are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a course becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above course dates, subject to a minimum number of course bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training courses and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training courses. By booking on to this course, you are agreeing to our terms and conditions and for your information to be shared with our training provider.