My Basket0

Assertiveness Skills Workshop - Getting Your Point Across

13 June 2024 OR 10 September 2024

Online Training Workshop

One half-day

Empower yourself to navigate workplace dynamics effectively through this workshop. This online engaging workshop, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Members: £169
Non-members: £229

booking form link

What will I get by attending the workshop? 

By the end of this engaging session, participants will acquire an in-depth understanding of assertive, submissive, and aggressive behaviors.

Participants will discern their own behavioral profile, recognise the impact of non-verbal cues, pinpoint areas for assertiveness improvement in their professional lives, adopt and practice assertive techniques, and develop a strategic approach to handle challenging interactions, particularly with aggressive individuals.

Delegates will be able to:

  • Distinguish features of assertive, submissive, and aggressive behaviors
    Identifying personal behavioral preferences
  • Decode non-verbal communication and its Influence
  • Recognise opportunities for enhancing assertiveness in the workplace
  • Implement techniques for assertive behavior
  • Craft strategies to manage difficult and aggressive individuals

Who should attend?

This course is valuable for anyone who wants to enhance and bolster their assertiveness skills, Ideal for professionals seeking to bolster their assertiveness, cultivate a confident and credible presence, and fortify effective workplace relationships.

Suited for individuals who rely on influence rather than positional authority to achieve their objectives

Course Overview

This course provides a transformative learning experience that empowers individuals to master assertiveness for professional success and harmonious collaboration, by:

 

Method of delivery

The Training workshops will be delivered onlineover one half-day, via Zoom, on either:

13 June 2024, 13:30-16:30 (UK)

OR

10 September 2024, 09:30 - 12:30 (UK)

*Please confirm which course date you wish to attend when booking*

Delegates must ensure they can access the online workshop through Zoom.

 

Trainer

Sarah Godfrey

 

Certificate

At the end of this workshop, you will receive a certificate of attendance from the Chartered Insurance Institute.

 

Price

 

How to book

To register for this course, please complete the below form: 

booking form link

For enquiries about this course, please email to: business.enquiries@cii.co.uk


 

Please note: courses are sold on a first come first serve basis, and therefore availability may change, depending on the number of bookings received. Once a course becomes full, the above date will no longer be available, and new dates will be published.

We reserve the right to postpone the above course dates, subject to a minimum number of course bookings received. Your booking will only be confirmed, once payment has been processed and you receive a booking confirmation email from the training team.

Can't attend on this date? Register your interest in other training courses and future dates.

Please ensure you refer to our terms and conditions before booking on to any of our training courses. By booking on to this course, you are agreeing to our terms and conditions and for your information to be shared with our training provider.