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Serving you better Our website will be undergoing scheduled maintenance between 18:00 PM Tuesday 6 May 2025 to 06:00 AM Wednesday 7 May 2025, to improve our service and better support members and learners. During this time, you may be unable to place orders or may experience delays to orders placed. Please allow 24 hours for any purchases to fulfil and for confirmation to be received. We apologise for any inconvenience caused  

Free mini-guide animations

Personal Lines

For new joiners to the profession who wish to get a general understanding of and guidance to insurance and personal lines products, we offer free 2-3-minute video animations covering three topics:

Your guide to the role of insurance

 


Your guide to personal insurance products

 


Your guide to how personal insurance is sold

 

These can also be accessed on the Assess online learning system for existing license-holders.