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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

Free mini-guide animations

Personal Lines

For new joiners to the profession who wish to get a general understanding of and guidance to insurance and personal lines products, we offer free 2-3-minute video animations covering three topics:

Your guide to the role of insurance

 


Your guide to personal insurance products

 


Your guide to how personal insurance is sold

 

These can also be accessed on the Assess online learning system for existing license-holders.