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Insurance Broking Fundamentals (I10) provides knowledge and understanding of the roles and responsibilities of insurance broking organisations, their interaction with insurers and clients, the regulatory environment in which they operate as well as both financial and conduct issues.
The intermediary, or insurance broker, is there to help and advise clients, matching their needs to appropriate insurance products. The insurance broker also provides services to the insurer, bringing new clients and allowing insurers to concentrate on the business of insurance.
This study text clarifies the role of the insurance broker and how the broking market operates. It looks at the types of intermediaries and the services they offer as well as the classes of insurance most commonly transacted by insurance brokers. The different types of insurance broker, such as Lloyd's brokers, wholesale brokers and reinsurance brokers, will also be explained.
Building a successful career in insurance
This course is relevant for anyone seeking to develop their knowledge and skills for a rewarding career in the insurance profession or in a support role. Insurance Broking Fundamentals (I10) counts towards achieving the Certificate in Insurance. It may also count towards the Diploma in Insurance and the Advanced Diploma in Insurance.
Summary of learning outcomes
Assessment
Revision aids available
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These updates are Learning Solutions updates for study purposes.
2025 edition
To view a list of the main areas of change in the 2025 edition, please click here.
Study text updates:
I10_2025_web_update_1_16_05-2025
2024 edition
To view a list of the main areas of change in the 2024 edition, please click here.
Study text updates:
I10_2024_web_update_3_18-06-2024
I10_2024_web_update_2_30-05-2024
I10_2024_web_update_1_17_10-2023
Testing position
Brexit
Any relevant changes that may affect CII syllabuses or assessments will be announced on this page as they arise along with a date from when the changes will be assessed.
Financial Ombudsman Service Award Limit Change
Changes to the Financial Ombudsman Service (FOS) award limits come into effect on 1 April 2025. Examinations will be reflective of these changes from 1 July 2025.
The I10 Examination Guide for exams from 1 January 2023 to 31 December 2023 was first published in October 2022. Any questions which have been amended since the examination guide was first published will appear below.