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The course is ideal for anyone in the insurance profession seeking to gain an awareness of how they can contribute to designing and improving the development of products and product documentation.
While initially responding to needs identified by Lloyd’s Futureset, this learning has relevance to all insurance providers and distributors. This is not an in-depth product design course, although if this is something you are interested in, please let us know.
By the end of this module, you will have a better understanding of how to apply a product simplification approach to all stages of the product design and distribution process. To achieve this, you will be able to:
Instructions on accessing your course on RevisionMate will be sent to your registered email address. This is typically within two working days of your order being placed, but may be longer, particularly if payment is made by bank transfer or the unit is available as a pre-order.
The informal assessment will allow you to check your understanding of the course content. There is no formal assessment.
On successful completion of this course, you will be able to download a completion certificate.
The Product Simplification: Sales and Distribution course meets the Chartered Insurance Institute and membership requirements for 1 hour of CPD.
For business enquiries about this course, please email business.enquiries@cii.co.uk
Following negative press surrounding the insurance sector’s response to the Coronavirus pandemic, and the FCA’s Business Interruption test case judgement, Lloyd’s, London Market and the CII have worked together to create this course around how products are designed, to drive a cultural change around designing products around customer outcomes.
Alongside these activities, CII created the Chartered Transparency Forum and agreed to work with Lloyd’s to develop learning to support the shift in culture and processes. This course also supports the CII’s Public Trust agenda.
Please note, we offer two Product Simplification courses for you to choose from: Product Simplification: Product Design and Product Simplification: Sales and Distribution. These courses contain similar content but apply learning to different practical scenarios. The Product Design module is likely to be most relevant to those involved on the insurance manufacturing side and the Sales and Distribution module for those involved in distribution, advice and intermediation. We recommend that you select one course only to study.
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