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Internships best practice guide

Publication date:

05 April 2012

Last updated:

27 October 2018

Internships provide a number of benefits to young people, employers and society as a whole. They present insurance and financial services companies with the opportunity to promote careers within our profession, whilst also supporting social mobility.

The CII has produced an Internships Good Practice Guide to help employers provide high quality internship opportunities. The guide outlines a seven point code to support employers and calls on them to sign the CII's Internship Pledge to provide good quality placements.

Benefits for the Intern

First-hand experience of the insurance or financial services profession
The opportunity to develop work-based skills that are valued by employers
The chance to showcase their talent to a potential future employer

Benefits for the Employer

A cost effective way of identifying and recruiting motivated and talented individuals
Promotion of opportunities in the firm and the industry to a potential new audience
The opportunity to develop the management skills of existing members of staff

The CII's Internships Code


Plan the internship well in advance. Set objectives for the placement period. Brief relevant staff.


Recruit in the same way as a permanent member of staff. Any time of year. Full time or part time.


Employers should consider project work which provides the opportunity for the intern to
demonstrate key skills.


A full induction is key to setting a good first impression and in ensuring expectations are clear.

Treatment and Fairness

Interns should be treated with the same professionalism as a permanent member of staff.

Mentors and Buddies

Mentors provide feedback and support during an internship.

Feedback and Evaluation

Employers should hold a formal review at the end of the internship to feedback on performance.