Apres mon deluge: Flood Re as a response to large-scale climate risk »
Flood Re is a flood 're-insurance' scheme to help support
households at highest flood risk. Mark Hoban describes how the
scheme works and how it is a temporary solution until the industry
can develop more reflective pricing.
The Insurance Fraud Task Force - the problem and conclusions »
Insurance fraud costs the industry an estimated £3bn a
year, plus another estimated £200m a year is spent combatting it.
The government's Insurance Fraud Task Force has come up with some
How to use LinkedIn as a sales tool »
In this video we look at the practice of social selling,
why is it relevant to insurance brokers and others, and
provide some practical advice and insight on how to get
involved, with a particular focus on getting the best out of
LinkedIn. Presented by Melanie Palmer, editor of The League of
Brokers which was founded by Konsileo, an insurance tech
Insurance Apps »
It is projected that next year there will be more than 250 billion app downloads worldwide. Luke Holloway takes a look at how the insurance industry is capitalising on this ever-expanding distribution channel.
SIMR, conduct rules, approved persons »
A briefing covering the forthcoming Senior Insurance Managers
Regime (SIMR), changes to conduct rules and the reformed approved
Face to face with the Chief Ombudsman »
Caroline Wayman, chief executive & chief ombudsman at the
Financial Ombudsman Service spoke to the CII
Faculties about pricing, non-disclosure, fair and
reasonable, some of the organisations new ways of working and
upcoming complaint handling rule changes.
Accelerated learning and memory techniques »
In this Insurance Institute of London revision lecture, Rob
Murray, ACII, Partner, Lane Clark & Peacock and General
Insurance Actuary of the Year 2012, outlined, with practical
examples, a number of different memory techniques to assist
students when preparing for exams or wider business or personal
Price optimisation for insurance - optimising price; destroying value? »
Price optimisation is on the rise in UK insurance, driven
by the insight that underwriters gain from big data. Yet it is
proving a divisive practice, with US regulators increasing banning
its use in personal lines markets.
Sian Fisher - some of her early observations and comments »
The CII's new CEO Sian Fisher talks about the role and shares some of her early observations and comments on the likely future direction for the Institute.
High net worth in insurance »
High net worth individuals (HNWIs) form a distinct, highly profitable and sought after market niche within the insurance services sector. Insurance services provision for HNWIs has the overriding objective of maintaining, preserving and protecting their financial assets. As a simple rule of thumb, the more assets one has then the more effort is needed to maintain, preserve and protect those assets. This has given rise to a distinct range of personalised insurance services for HNWIs. Last updated by the author September 2015.
Legal developments in claims »
Update on legal developments impacting insurance claims from the Forum of Insurance Lawyers.
Ethical Culture: Developing a culture of responsibility in a regulated environment »
Ethical culture: Developing a culture of responsibility in an
regulated environment, part of the CII ethical culture series,
considers how financial services regulation impacts on the
development of an ethical culture. It covers the introduction of
the Senior Insurance Managers Regime and the Senior Managers &
Certification Regime for banking.
Changing behaviour, changing attitudes »
Changing the way you and your team do things is not just about
learning new skills but about adapting and changing behaviours. In
this half hour CPD video we look at how to drive cultural and
behavioural change with specialist Katrina Rafferty.
CII Public Interest Awards 2016 - shortlist »
Shortlist for the CII's annual Public Interest Awards has been revealed. The awards, now in their third year, cover a wide variety of categories in customer service, journalism, corporate social responsibility and PR. All entries were judged by a panel of experts examining how individuals, teams and organisations have demonstrated that they do the most to educate, inform and benefit buyers of personal and commercial insurance in the UK.
How to improve your chances of passing CII Insurance Examinations »
In this second of four IIL revision lectures in 2016, Chris
Paine and Len Wilkins, two senior examiners and lecturers, provided
top tips and techniques to help students improve their chances of
passing their CII examinations.