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Chartered Insurance Institute
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Insurance Fraud Task Force final report

CII Policy Briefing

A briefing summarising the detailed findings and recommendations of a task force looking into insurance and claims fraud.

On 18 January, HM Treasury published the final report of its Insurance Fraud Task Force, chaired by former Law Commissioner David Hertzell. Insurance fraud is a serious issue, which has been estimated to cost policyholders up to £50 each per year, and the country more than £3 billion, not to mention time spent by the legal and medical services in dealing with these cases.

The task force explores relevant issues including the scale and impact, regulators and legal frameworks and what has already been done to tackle fraud, before making a range of targeted recommendations, that aim to:

  • tackle fraudulent activity ranging from organised or premeditated crime to opportunistic fraud, with the overall objective of ultimately reducing costs for consumers.
  • improve consumer trust in the insurance sector and raise the public profile of insurance fraud as a criminal activity;
  • encourage greater use of data sharing and collaboration between the insurance sector and regulatory bodies to better prevent organised insurance fraud; and
  • reflect and support the government's intentions to clamp down on unnecessary whiplash claims, which are a major source of fraud, and strengthen regulation of claims management companies.

Next Steps: the Government and relevant trade associations and professional bodies will review the recommendations and feed back over the next several months. 

Pdf icon small  View the attached report »


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