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Chartered Insurance Institute
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Big data has become a major part of the insurance industry but has it changed the industry for the better or worse? »
Insurance has always relied on data: about our home, our car, our health. The more that insurance firms know about the risk they are being asked to cover, the easier they can decide the right premium, the right cover, the right service. So when a development like 'big data' emerges, insurance firms were always going to be interested in it.   Read more »
Social media - a discussion on the importance of social media in business »
Asking whether business leaders should be social leaders is to ask the wrong question. It is not if, but when should leaders embrace social says Scott Guthrie
Ciindy - clarifying what insurance means is key to help customers get a greater understanding of what they are buying »
There is clearly a lack of understanding and trust among consumers. This is particularly true of premiums and cover where they are generally uncertain of what they are buying and why there are price variations.
Market Focus - Germany »
Germany is a country in a period of transition as it faces the introduction of Solvency II
Regulatory Radar »
The world of regulation and legislation is ever changing, so to help keep you up-to-date with developments, our Regulatory Radar covers the latest news from regulators and legislators, both in the UK and Europe.
Drones »
Drones are becoming an increasing part of everyday life and they need to be better regulated.
CII Blog »
This month's CII Blog considers how mixing up the way you achieve your ACII qualifications can make things a little more interesting.
Drones and other airspace users »
Drones are looking to become more common, but what are the implications for other airspace users such as commercial aviation? Captain Andy Brown of the British Airline Pilots Association offers a view from the people who will increasingly be sharing the sky with them.
Rehabilitation Code of Best Practice 2015 explained »
In this video we look at the new Rehabilitation Code of Best Practice following more than a years debate between the Association of Personal Injury Lawyers (APIL), the Forum of Insurance Lawyers (FOIL), the Motor Accident Solicitors Society (MASS) and the Association of British Insurers (ABI) in addition to consultation with the wider personal injury and rehabilitation market. This video focuses on some of the more significant changes in detail and explores how these might impact insurers and claimant solicitors dealing with low value and high value personal injury claims.
European Vnuk judgment to impact UK motor, EL and PL »
This video looks at the judgment in a case decided by the European Court of Justice that has significant implications not just for road traffic law but also other classes of cover including Employers' Liability and Public Liability where the cover includes the use of any vehicle. The relevant ECJ Judgement was brought by Damijan Vnuk against a Slovenian insurer and the Court concluded that the insurance obligation in respect of motor vehicles set out in the EU Motor Insurance Directives is to be interpreted as extending to 'any use of a vehicle consistent with the normal function of that vehicle' and that the use of a vehicle is to be widely construed to include 'any use'.
Legal developments in claims October 2015 »
The latest update from the Forum of Insurance Lawyers (FOIL) on legal developments produced for the Claims Faculty. this month's report covers: 13th edition of Judicial Guidelines published Warning of 'Friday fraud' against law firms Further campaign to increase bereavement damages Costs ADR launches alternative to Provisional Assessment Date for Bird v Acorn appeal Bristol decision on Pre-Action Disclosure application find it is an "interim application" Damages for late payment of claim clause included in the Enterprise Bill Further judicial comment on 100% success fees in RTA claims Recovering costs from Litigation Friend Update on Scottish Consultations Claims volumes and insurance premiums - the stats MOJ consults on costs in Aarhus Convention environmental claims Update on the Briggs Review
The social value of insurance »
This series of papers considers the role of insurance in society, focusing in particular on the benefits it brings and risks it mitigates.
Legal developments in claims September 2015 »
The latest update from the Forum of Insurance Lawyers (Foil) on recent legal developments produced for the Claims Faculty.
Retailers, claims and a changing landscape »
In this faculty video aimed at retailers, we look at how the civil claims landscape has changed, fraudulent claims and the changing behaviours being exhibited by modern day claimants and those advising them. The presenter also considers what retailers might do to reduce risk and prevent exploitation and their brand being attacked by multiple incidents and claims.
Big data and insurance »
The impact big data might have on the relationship between insurers and consumers.



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