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CII exams are unfortunately being impacted by the global outage affecting Microsoft Windows operating systems.
Our suppliers are working to restore service as soon as possible and we will work with affected learners to reschedule affected exams.

Mortgage Adviser

Level 3 - England

Course Summary

With this apprenticeship, employees learn the skills needed to advise clients on mortgages and related products. Mortgage advice can come from several types of business – for example, banks and building societies talking directly to consumers, or intermediaries, such as independent brokers or advisers, linked to an estate agent or new homes developer. Due to recent changes in legislation, including the ‘Mortgage Market Review’, the role of the mortgage adviser has become more technical, with increased regulatory requirements, and there’s a growing demand for qualified practitioners in this sector.

Start date: Flexible

Level: 3

Duration: 15-18 months

Delivery: Blended

Assessment: On-programme and end-point assessment

Qualification: Apprenticeship including Certificate in Mortgage Advice CF1 and CF6

Entry requirements: L2 English and Maths

Who is it for?

Those looking for a career in the mortgage advice sector or for potential progression into other financial services roles.

What will they learn?

The apprentice will gain the skills of a qualified mortgage adviser, enabling them to identify and satisfy clients’ mortgage requirements and associated protection needs, through fully compliant regulated meetings. As well as advising on appropriate mortgage products, this involves guidance on related protection products, including life assurance, critical illness cover, accident, sickness and unemployment cover, income protection, and buildings and contents insurance. Broader topics include: the UK financial services industry; financial assets and product types; regulatory processes and legislation.


The CII Certificate includes the following two exams:

  • UK Financial Services Regulation and Ethics (CF1)
  • Mortgage Advice (CF6)

Assessment at the end (‘end-point assessment’) will contain two components:

  • A video-recorded role-play scenario
  • A portfolio of work, supported by reflective discussion with a tutor

What's next?

This apprenticeship is a good route into a career in the mortgage advice sector, or for potential progression into other financial services roles. Having completed the Certificate, CII members who are also members of the CII’s Society of Mortgage Professionals can use the designation Cert CII (MP). (They will need to meet continuing professional development requirements.)

Future job roles

  • Mortgage advisor

Technical information

You can find out more here.


If you are ready to support the individual training needs of the apprentice, then you are ready to take the first step on the Aspire programme. Please complete our registration form and we will contact you.