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Serving you better: Our website will be undergoing scheduled maintenance on Saturday 24 May 2025 between 08.00AM – 18:00PM BST, to improve our services and better support our member and learners.
During this time, order processing, account updates, new membership/renewals and system emails will be paused until maintenance is complete. Please allow up to 48 hours from the time of your purchase for your request or transaction to fulfil and for email confirmation to be received. We apologise for any inconvenience.

Inside the CII

Initiatives

Strategic Plan 2023 to 2027
The plan lays out our vision and purpose, the key strategic challenges we anticipated at the time of its development, and the high-level initiatives we are adopting to address them.

Our History website
Our History website brings to life the heritage of the Chartered Insurance Institute together with the evolution of the insurance profession.