Martyn Mathews, MD, SSP Broker, on how early insurance education benefits all parties in the market

London: September 2025 – As World Alzheimer’s Day approaches on 21^st September, Woodgate & Clark, a leading loss adjuster to the insurance sector is calling for urgent collaboration to address the growing complexity of supporting vulnerable customers, including those with dementia, during the insurance claims process.

New data published by the Chartered Insurance Institute (‘CII’) today (3 September 2025) reveal that consumers believe insurers are doing more to build trust, but there is still plenty of opportunity for them to go further.

The Minister for Social Security and Disability the Rt Hon Sir Stephen Timm MP has announced the appointment of nine new Disability and Access Ambassadors to help ensure that businesses are doing all they can to support their disabled customers and employees.