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Chartered Insurance Institute
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Qualification unit
This unit has been developed to help advisers develop and demonstrate their financial planning capabilities. It tests the practical application of technical knowledge and planning skills already gained, typically through previous study, thereby supporting the provision of competent and appropriat...
Qualification unit
Designed for customer-facing insurance practitioners working outside the UK, this single-unit qualification is ideal for those starting their careers in the insurance sector, or needing some formal training on customer service issues. It helps develop the skills and knowledge to deliver excellent...
11 Feb 2016
Presenter Chris Parslow Overview Chris looks at how to prepare a presentation systematically and how to present it with confidence. The processes and skills involved are the same whether you are presenting informally to a small group or to a large group at a conference. Managers a...
News items | 06 Nov 2015
The skills shortage in UK general insurance has reached worrying levels, according to the latest annual Skills Survey from the Chartered Insurance Institute (CII). 
Research | 08 Apr 2015
Ahead of May's General Election, the CII has identified five policy issues that an incoming government will need to tackle if the UK is to develop and maintain the skills base required to compete on the global stage.
26 Nov 2014
Presenter Alan Edmonds BSc (Hons) Dip BS ACII Chartered Insurance Practitioner Overview In this presentation Alan Edmonds gives a brief introduction to business writing. Effective communication skills are critical for achieving the desired results in business with effective writing...
24 Sep 2014
Presenter Alan Edmonds BSc (Hons) Dip BS ACII Chartered Insurance Practitioner Overview The key to successful business lies in the skills required to forge lasting customer relationships and the ability to communicate effectively. This presentation provides an introduction to effe...
11 Feb 2016
Presenter Chris Parslow Overview Here Chris Parslow provides a brief overview of leadership styles and skills. The ability to get the best from your staff is key to your management role - their achievement contributes to your achievement. There are a number of contributory factors...
11 Feb 2016
Presenter Chris Parslow Overview Selecting the right person to be a member of your team is challenging. There is no foolproof way of sorting the good from the bad, but there are a number of skills and techniques which you can certainly use to improve your odds. Chris Parslow ...
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