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Chartered Insurance Institute
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Research | 29 Jul 2016
Following concerns highlighted in its latest Business Plan, the Financial Conduct Authority (FCA) has published the results of a detailed thematic review into general insurance firms using the Appointed Representatives regime.
Fact files | 31 Dec 2014
The Financial Ombudsman Service (FOS) provides a cost-effective and informal means of resolving financial services disputes, including those relating to general insurance. It can consider disputes between the insurer and the policyholder or between an intermediary and client, investigating ...
Research | 03 Sep 2014
The FCA has published its final report on its general insurance add-ons market study. The report finds that the add-on mechanism has a clear impact on consumer behaviour and often affects consumers' decision-making, often providing a structural point of sale advantage. 
Research | 25 Apr 2013
Against the backdrop of continuing public dismay and disenchantment with the broader financial services sector, the job of making sure general insurance is facing up to the challenges ahead is pressing. Our report, Upon the door of every cottage... Protecting the public through general insu...
Research | 05 Nov 2012
Skills and talent are burning issues for businesses of all shapes and sizes, across all sections of the economy. Insurance is no different in that respect. Each year we survey our members in order to paint a picture of the skills situation within general insurance. This is the sixth year we...
Technical articles | 01 Jun 2010
The CII is joining forces with Marketforce and its Future of General Insurance conference...
Research | 08 Jan 2016
The CII's response to the FCA's consultation on Big Data in general insurance.
Technical articles | 01 Jun 2008
In addition to providing financial protection in the event of death or ill health, most people also need to protect themselves and their property against other adverse events.  There are a number of personal insurance policies an individual can arrange to provide peace of mind.  I...
News items | 01 Jan 2007
A brief synopsis of news relating to the general insurance industry for August-December 2007
 
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