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Fraud costs the insurance industry £1.6bn a year, according to the latest Association of British Insurers (ABI) figures. In July 2006, the Insurance Fraud Bureau (IFB) was formed to provide a cost effective, tactical solution for the detection and prevention of organised, cross industry fraud.
In this series of podcasts for CII members, the IFB head of unit Sue Jones gives advice and guidance on how the industry is combating organised fraud and talks through emerging challenges for all practitioners in claims, underwriting and broking.
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| Subject title |
Download |
Length |
link |
/Size |
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| Introduction to the Insurance Fraud Bureau (IFB) |
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01:23
1.30MB |
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| Dealing with motor fraud |
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01:11
1.11MB |
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| IFB successes |
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01:08
1.07MB |
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| How the IFB works with the underwriting community |
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01:09
1.08MB |
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| How the perception of fraud detection has changed |
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01:25
1.34MB |
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| Working with the police |
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00:52
820KB |
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| Fraud preventative systems for underwriting and claims |
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01:27
1.38MB |
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| How face-to-face advice combats fraud |
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01:29
1.39MB |
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| How contact centre staff can detect fraudsters |
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01:42
1.60MB |
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| How to deal with internal fraud and infiltration from organised crime gangs |
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01:50
1.72MB |
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| Check the identity of your customer! |
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01:05
1.02MB |
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| How to tackle fraud, the TCF rules and keep the regulator happy |
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01:06
1.04MB |
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| Technological and training solutions for fraud |
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01:40
1.57MB |
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| The evolution of the IFB |
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02:20
2.19MB |
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| How the IFB works with other industry bodies and detection agencies |
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02:06
1.97MB |
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| What the credit crunch really means in terms of fraud |
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01:06
1.03MB |
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| MOJ claims reform |
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01:23
1.31MB |
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| The IFB views on referral fees |
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02:00
1.88MB |
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| The growth in mortgage fraud |
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01:57
1.83MB |
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| The IFB's key objectives |
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01:47
1.68MB |
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| Fraudsters and the link to serious crimes such as terrorism and extortion |
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01:49
1.70MB |
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System requirements |
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Minimum system requirements to listen to Podcast content are: - 512Kbps Internet connection - Intel® Pentium® II 450MHz or faster processor (or equivalent)
- 128MB of RAM
- Windows 98 |
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Download help |
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Please note: depending on your computer's settings, left clicking on the download link may cause the podcasts to play in your default media player, but it will not be saved to your PC. |
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