How to book a course

1. Select your course
2. Check availability with Customer Service
3. Four ways to book
   

   Phone: Customer Service on +44 (0)20 8989 8464.
   Online: Booking online will be available soon.

   Fax: Customer Service on +44 (0)20 8530 3052.
   Post: Customer Service, CII, 42 - 48 High Road, South Woodford, London E18 2JP.

   Please complete the booking form in BLOCK CAPITALS and post or fax to Customer Service. A separate form is required for each delegate.

   • Download a booking form
   • Download booking conditions
4. 4. Three ways to pay Cheque: Your cheque, made payable to ‘The Chartered Insurance Institute’, should be sent together with your booking form. Credit/debit card: If phoning through or faxing your booking, payment must be by credit/debit card. Company invoice: For information on company invoicing arrangements please contact Customer Service.

Note: Payment in full is required to secure a course place and must be received before the course commences.

5. Acknowledgement of booking
   If your booking can be accommodated, acknowledgement will be posted within 7 days. If course places are not available as requested, or we need to clarify any of the information on your form, you will be contacted within 5 working days. Wherever appropriate, information will be sent to you on alternative courses if your first choice of course is full.

Note: It is advisable not to book any flights and/or accommodation until your place on the course has been confirmed.

6. Confirmation of booking Approximately three weeks before the course is due to start you will be sent a set of joining instructions. It is important that you read these before the course as they include additional terms and conditions, they also provide a map and directions on how to get to the training centre.