Fraud & Surveillance
 Fraud is a huge concern to us all, especially in the current economic situation where the number of fraudulent claims has increased significantly.
The CII’s General Insurance Faculties have set out to aid awareness and understanding of some of the ways fraudulent claims can be identified. The short videos below look at three real cases where suspicions were raised, indicating the claims may potentially be fraudulent. Through attention to detail by the claims handlers coupled with the use of surveillance to investigate the claims, vital information can be gleaned which helps ensure only genuine claims are paid.
Watch video here *members only |
Innovation: that Eureka moment
 The CII’s General Insurance Faculties held a roundtable debate on the topic of innovation. Chaired by Lynn Richards-Cole, our roundtable produced a hugely enlightening debate as insurance leaders discussed not just the way to success, but also the potential barriers to innovation and the ways in which these barriers can be broken down.
Please click here to read the full report. *members only |
Talent Webinar
 On the 8 th November the chairmen of the four General Insurance Faculties took part in a webinar on the topic of Talent. Lynn Richards-Cole (Insurance Broking Faculty) chaired the debate and was joined by Alan Woof (Underwriting Faculty), Adrian Ballardie (London Market Faculty) and Tony Emms (Claims Faculty).
The debate was recorded and can be seen here. *members only |
Insurance sector views on business continuity
 The Chartered Insurance Institute’s General Insurance Faculties are working with the Business Continuity Institute (BCI) to raise awareness of the importance of Business Continuity Management
In June we asked members to complete an online survey, and the results of that research are now available. The report therefore highlights some significant opportunities for the insurance sector to improve communication and understanding of the benefits of client business continuity programmes.
To view the full report “Insurance sector views on business continuity” click here *members only |
Spotlight on London Market
 While London looks forward to the 2012 Olympic Games and the opportunities it presents, there has been a great deal of commentary about the size of the task we are facing.
This Spotlight on London Market event, in association with FINEOS, examined the risks presented by such large scale events and how insurance is a fundamental element which underpins the capability to deliver. Adrian Ballardie, Chairman of the London Market Faculty, hosted this event and he was joined by other experts in the field.
To watch videos click here *member only |
Ethics: making the right choices
 The CII’s General Insurance Faculties held a roundtable debate in London in March of this year to discuss the topic of behaving ethically. Within the insurance industry, there is a firm belief that we are honourable people with high ethical standards. However, as this free-flowing and lively debate revealed, there are still plenty of questions to be asked and answered by the industry as well as plenty of opportunity for improvement.
To read the full report please click here *members only |
Seizing the opportunity
 Continuing professional development (CPD) has an important part to play in maintaining a strong and valued industry for the future.
As you are aware The CII has been examining the role of CPD in today’s work environment. To gain wider views the CII hosted a roundtable, inviting a wide selection of industry practitioners from all the CII faculties to give their views. This report captures the debate that took place; the main areas of discussion were-
- CPD content and oversight;
- Measuring activity and effectiveness;
- The employers’ role and engagement;
- Raising public confidence.
By joining a broad range of practitioners from various industry sectors and at varying levels, the roundtable was a great success resulting in an interesting and lively debate. Some valuable points were made, along with a number of good suggestions that will be explored further.
To read the full report please click here. |
Counter terrorism half day workshop
 The CII’s London Market Faculty has once again teamed up with the National Counter Terrorism Security Office to bring you Project Argus, the counter terrorism workshop for businesses.
Find out more here |
Raising the bar
 Raising standards through qualifications and exams has long been the aim of the Chartered Insurance Institute and for many years the debate has raged as successive CII advisors have argued both for and against compulsory qualifications for the insurance industry. In the midst of the current financial crisis this debate has gained new impetus with increased government and regulatory pressures on the financial industry.
By joining older heads with some younger voices, this report helps us learn something of the expectations of our future leaders combined with the experience of those who have already made it to the top.
Click here for more information |
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CII CPD Review
 The CII Group has published the summary findings of our first ever Continuing Professional Development (CPD) survey. The survey, undertaken in autumn 2008, attracted responses from over 3,500 General Insurance Faculty members. The key findings will provide an important fact base to inform the CII’s review of CPD requirements going forward, with next steps to include a discussion paper outlining the key issues facing CPD today.
Our aims are to increase the relevance of CPD, help members, employers and the public to see the benefits of undertaking professional development, and increase awareness of the many existing CPD opportunities.
Please click here to view the survey findings, What you told us about CPD. |
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CII Group Climate Change Research -
Coping with Climate Change: Risks and Opportunities for Insurers
 On 23 February 2009, the CII Group published a detailed report on climate change and how the insurance industry can adapt and mitigate the associated risks.
Click here for more information |
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Get to grips with Contract Certainty with the CII’s Certificate in Contract Wording.
Click here for more information on CICW
Lloyd’s and London Market Introductory Test (LLMIT)
LLMIT is essential for anyone who is new to the London market – find out more about the LLMIT here |
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CII thinkpiece – Responding to the terrorist threat:
Implications for UK businesses and insurance
 In this eleventh article in the CII’s thinkpiece series, Raffaello Pantucci of the global security think tank the International Institute of Strategic Studies (IISS), analyses some of the recent developments in international terrorism and considers what the insurance industry could do to encourage firms to better prepare and manage the associated risks.
For more information on the CII thinkpiece series, click here |
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Improving the London Market Product 2008 -
From the Perspective of the Customer
 The last few years have seen tremendous change in London as the whole market embraces change and looks ahead to a competitive future. Regulatory pressures may have been the catalyst but what the market has shown is that it can take hold of an issue and work towards a satisfactory conclusion.
To read the full report click here |
