Disciplinary and appeals

The CII promotes standards and competence and as a membership body the CII has a duty to ensure that its members are qualified for the work they do and observe the principles of best practice. To this aim every member of the CII has to abide by the Charter and Bye-laws and Code of Ethics and Conduct and commits themselves to this when they join the Institute. If found to be in breach of the Charter and Bye-laws and/or Code of Conduct, members can be brought before a Disciplinary Panel to give an account of themselves. The Disciplinary Panel and the Disciplinary Committee operates on behalf of the Institute's governing body, the Council.

Disciplinary Regulations govern the procedures of the Disciplinary and Appeal Panels. They also set out a number of sanctions which may be applied where an offender is found guilty of misconduct. These may include anything from a simple reprimand to exclusion from examinations and membership - and that could spell the end of a career in the industry.

The object of the Disciplinary and Appeal procedures is always a positive one: to uphold the standards and reputation of the insurance industry.

Disciplinary Committee Members

The Committee consists of up to twelve members and includes lay persons (i.e. persons who are not members of the Institute). Members of the Committee are chosen for their experience and expertise and it is a requirement that a certain number of members of the Committee should be drawn from outside the industry.

If you feel that you have the skills and experience to be considered as a lay member of the Disciplinary Committee please contact Caroline.Jeffery@cii.co.uk with a brief resume.

Disciplinary Procedure

A complaint referred to the Disciplinary Panel will be heard as soon as practicable. The complainant and the respondent are advised of the date and place of the proposed hearing. The respondent will also be advised of the complaint that has been made and advised of their entitlement to attend the hearing, to speak and give evidence on their own behalf or to be represented.

Disciplinary Decisions and Sanctions

The Disciplinary Panel shall decide, having heard the case, whether the complaint is upheld. If so, the Panel shall direct that any one or more of the following sanctions be imposed:

  1. the respondent be admonished;
  2. the respondent be reprimanded;
  3. all or any of the respondent's privileges of membership be withdrawn;
  4. the respondent be fined an amount not exceeding a maximum determined from time to time by the Council;
  5. the respondent be suspended from membership for a specified period;
  6. the respondent be expelled from membership of the Institute;
  7. the respondent's membership be made subject to conditions;
  8. the respondent's examination candidature be rescinded, or script or paper or submission be disallowed;
  9. the respondent be excluded, for a specified period or indefinitely, from examinations held by the Institute;
  10. the respondent by declared ineligible to apply for membership of the Institute for a specified period or indefinitely

In addition, the respondent may be required to pay all or part of the costs of the proceedings against him, together with any subscription arrears or other monies due to the Institute.

Decisions of the Disciplinary Panels are notified to the respondent in writing and also to the complainant. Details of disciplinary cases dealt with by the Institute are published in the Journal of the Institute and in other Institute publications. The details published are usually, the offence alleged and the outcome and sanction (if any). In addition, in appropriate cases the offender is named. Such details may also be provided to other regulatory authorities, consistent with the obligations of the Institute but subject to such data protection regulations as may from time to time apply to records held by the Institute.

The following members are no longer entitled to use a CII Chartered Title and their certificates are being cancelled/ recalled.

Name Area/Country
Richard Kwaku Afaglo Accra, Ghana
Ann Bonar Dublin, Ireland
Michael Broggio West Wickham, Kent
Stephen Michael Burton Huddersfield, West Yorkshire
Chia Kok Foo Singapore
Michael David John Colebrook Gloucester
Helen Suzanne Creig London
Opal Geraldine Douglass Trinidad
Martin John Glancey Glasgow
Goh Chin Eng Malaysia
John Michael Gray Hull
Hie Jee Shueh Malaysia
Loyce WamuyKihia Nairobi, Kenya
Simon Robin King Cardiff
Karen Knight Wiltshire
Lulseged Lulseged Teferi Ethiopia
Gabriel Olasebikan Abidoye Oyelami Lagos, Nigeria
Micheal Francis Ramsey Oxfordshire
Kuan Thye Siew Malaysia
Paul William Slaven London
Koula Andrea Stylianou Cyprus
Tan Ah Chuan Malaysia
Raymond Martin Thomas Gloucestershire
Richard Brian Woolford Surrey
Woon Wei Ming Malaysia
Mun Wai Yap Malaysia
Yap Kim Chui Malaysia

The following members are therefore no longer entitled to use the designatory letters Dip CII and their certificates are being cancelled/recalled.

Name Area/Country
Rosemary Joanne Bell Nottinghamshire
Mohammad Aslam Butt Saudi Arabia
Carl Paul Antony Carlyle Scotland
Robert James De Carteret Guernsey
Jeremy Graham Foster Suffolk
Sharon Helen Grech Surrey
Scott William Hamilton London
Grahame Michael Lamb Middlesex
Stefano Lazze Malta
Neal Richard Lumb Worcestershire
Mohammed Othman Makhuen Bahrain
Mungo Alexander Cansh McGowan Northants
Varadarajan Narayanan India
Andreas S'Ocrates Papadopoulos Cyprus
Marianna Pogostina Russia
Jessy Rajan Dubai
Andrew Reyes Saudi Arabia
Stephen Thomas Shortman Bristol
Robert Victor Stock London
Antoinette Sweeney Ireland
Tamara Lynn Thompson Bahamas
Peer Mohamed Ali Wangde Saudi Arabia
Mark Alan Neill Newcastle upon Tyne

Appeal Procedures

A respondent may appeal in writing, within 21 days of receipt of notification of a Disciplinary Panel's findings. The Appeal is to a CII Appeal Panel and can be related to either or both the decision reached by the Disciplinary Panel or against the sanction imposed. The Appeal Panel does not hear evidence, but considers whether the complaint has been properly heard under the Bye-laws and the Regulations, whether the rules of natural justice and any relevant principles of human rights have been satisfactorily observed, and whether the Disciplinary Panel has reached a reasonable decision in the circumstances. If the Appeal Panel concludes that the handling of the complaint has been unsatisfactory in terms of these Regulations, it may overturn the finding of the Disciplinary Panel or cancel the sanction imposed on the respondent or substitute a different sanction from amongst those available to the Disciplinary Panel. If new evidence is put before the Appeal Panel and that Panel is satisfied that that evidence could not reasonably have been made available to the Disciplinary Panel at the relevant hearing, then the Appeal Panel may direct that the Disciplinary Panel reconvene to hear the new evidence.

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