Over recent years India has seen an increasing focus on
improving professional standards across financial planning and
insurance. The focus has intensified as a result of the negative
economic environment, the impact of the banking crisis and the
consequent reactions of various market regulators. Consumer
confidence has been shaken. The manner in which advisers and
certain market practitioners conduct themselves and the expertise
that they exhibit has become central to the public consciousness.
It is essential that customer expectations are met and that the
world of insurance and financial planning can instil a sense of
trust. The CII as the leading professional body dedicated to
insurance and financial planning, has played a central role in many
markets championing the importance of raising standards.
The development of the CII's activity in the SAARC region is
mainly focussed on our Royal Charter working to "secure and justify
the confidence of the public" by providing professional courses and
learning support to corporate clients in order to train and improve
their employees knowledge and thereby raise the professional
standards in insurance and financial planning.
The CII has closely worked with the LIC to
raise levels of capability and professional standards, through the
introduction of qualifications and training programmes in Financial
Planning. The CII's 'Award in Financial Planning (AWI)' programme
has been successfully implemented across LIC zonal offices.
The CII's expertise was utilised by the Insurance
Regulatory and Development Authority (IRDA) in
enhancing the life agent qualification (IC33). The CII also
developed and delivered the Train-the-Trainer programme for the new
IC33 qualification around 200 trainers from across the Insurance
Industry were trained by CII trainers from London. The IRDA also
appointed CII to train its own officers on claims processing and
reserving. Around 26 IRDA officers were trained by the CII.
The CII has been working with educational partners, life
and non-life Insurance companies as well as BPOs to
promote professional standards across different segments in India.
Our clientele in India include;
- Institute of Insurance and Risk Management (IIRM) - the IRDAs
own school is one of our strategic partners in India. We accredit
IIRM courses and also promote joint qualifications.
- Birla Institute of Management Technology (BIMTECH) - apart from
providing accreditation to their courses, we are in the process of
launching new initiatives to promote dual designations in
- In addition, we also recognise and provide accreditation to
courses of Insurance Institute of India (III) and National
Insurance Academy (NIA).
Corporate clients (BPOs and Insurance companies):
- More than 30 BPO companies in India have tied up with the CII
to have their employees trained and examined on CII qualifications.
Our top clients include; ACIS, Capita, Xchanging, Accenture, JLT,
AXA, TCS, Infosys, WPA L&T, WNS, HCL, Gallagher and
- We closely work with the private (joint venture) Insurance
companies in India such as ICICI Lombard, Tata AIG General
- Apart from corporate clients, we also have individual students
taking CII qualifications through a self study route. The CII
public exams are held twice a year across 14 locations in India
where these students take CII exams. More than 1200 students sit
for CII exams every year at our exam centres in India.
The CII works across the SAARC region
with key activities in Sri Lanka and Bangladesh in particular:
- Sri Lanka Insurance Institute (SLII) - CII qualifications are
well recognised in the Sri Lankan insurance market, with
ACII/Chartered status mandatory for certain key positions in
insurance companies and brokers. The CII has developed a
close relationship with the SLII to promote and facilitate these
high standards of professionalism. Prior learning
accreditation is provided to SLII qualifications, and the SLII runs
the CII's Certificate in Insurance programmes.
- Professional Advancement Bangladesh Ltd (PABL) - PABL, a
training arm of Green Delta Insurance Company in Bangladesh, works
closely with the CII to promote CII qualifications, face-to-face
training and membership. CII qualifications are highly
regarded and sought after in the Bangladesh insurance market.