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Chartered Insurance Institute
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Underwriter of the future

The Chartered Insurance Institute's Underwriting Faculty with management consultancy Oliver Wyman has published a report called 'Underwriter of the Future', which sets out to answer how underwriting could change over the next ten years and what these changes mean for organisational focus, culture and skills. The report predicts that the commercial insurance market will undergo radical change over the next decade, placing unprecedented demand on firms and driving diversification in the required skills and career choices for individual underwriters.


The report - based on input from numerous senior industry participants including insurers, reinsurers, brokers and service providers - argues that insurers in ten years' time will be obliged to operate very differently in future in order to compete.

The report is written as a transcript of the 2022 investor day of Future Frontier Insurance, a fictional insurance company. Future Frontier Insurance has emerged as one of the UK's outstanding commercial insurers and has achieved this position by executing a bold strategy since 2012 focusing underwriting operations on the customer experience in both SME and large commercial. The result is a truly differentiated insurer that is growing fast and is highly profitable.

Watch an interview with the author:

Underwriter of the future - interview

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 Read the full report: http://www.cii.co.uk/media/1756296/cii_6506_oliver_wyman_underwriter_of_the_future_web_0.pdf


 

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