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Chartered Insurance Institute
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Liability insurance claims - three day course


An intensive course designed to provide delegates with a good understanding of the different issues surrounding the assessment and settlement of non-motor liability claims. The programme shows how claims can arise and considers how insurers handle them. 


  • How liability arises in tort and in contract 
  • Principles governing the assessment of damages and claims estimating 
  • Current legal issues 
  • Claims handling under the various classes of liability insurance
    • Professional indemnity
    • Employers' liabilities
    • Public liability
    • Pollution and environmental liability 
    • Manufacturers' and producers' liability 
  • Claims handling including investigation, negotiation, claims disputes, litigation and the alternatives 
  • Case studies. 

This three day course involves interactive and practical sessions with highly experienced market professionals.

Learning outcomes

During this course, you will: 

  • Assess new and pending legislation 
  • Discuss recent key developments 
  • Gain knowledge of claims assessment 
  • Gain an understanding of the implications of investigations on claims settlements.

Who should attend? 

Those who have knowledge of liability insurance and who are currently working or are about to enter the complex field of handling liability insurance claims.

Follow-on courses

CPD hours

Attendance of this course awards up to 18 CPD hours where you consider it relevant to your professional development needs.

Book online

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Sold out!

Scheduled dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.