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Chartered Insurance Institute
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Handling client assets and money - insurance - one day course


The FCA views client money handling by general insurance as a key business risk, central to consumer protection. The FCA continues to discover breaches of its client assets rules (CASS 5) and takes enforcement action. These rules will be tightened in a number of areas, particularly on risk transfer, the operation of non-statutory trusts and governance. The course provides analysis, a reminder on, and a forum to discuss, the CASS rules and their application. It considers enforcement action as well as examples of good practice. It also looks forward to the forthcoming changes - CASS 5a.


  • The implications of the Principles for Business and Senior Management Arrangements, Systems and Controls for client money
  • Zero tolerance rules within a principles based approach
  • Senior management responsibilities
  • The CASS sourcebook rules in detail, particularly:
    • Risk transfer, co-mingling and subordination
    • Terms of business agreements
    • Banks and accounts
    • Segregation - comparing statutory and non statutory trust accounts
    • Legacy and 'unmatched cash'
    • The client money calculation and reconciliation
  • Looking forward to CASS 5a - an overview of the new rules, and the implications.

Learning outcomes

  • Explain the responsibilities of firms when handling client money
  • Outline the FCA's high level standards which impact on handling client money
  • Define the key requirements of the CASS sourcebook
  • Interpret the application of the rules in different operational situations, drawing on industry good practice
  • Identify what should be covered within formal procedures, competence and 'the client money file'
  • Highlight the specific FCA concerns and practical solutions
  • Assess the operational implications within your own firm
  • Identify improvements or changes that may be required within the firm.

Who should attend?

This half day course is designed for directors and senior managers with client asset and money responsibilities (directly or oversight), accounting staff and supervisors, and compliance officers.

CPD hours

Attendance of this course awards up to 6 CPD hours where you consider it relevant to your professional development needs.

Book online

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Sold out!

Scheduled dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.