My Basket0

Access arrangements

Multiple Choice Question (MCQ) exams by remote invigilation

For multiple choice question (MCQ) exams by remote invigilation, the CII is committed to creating and maintaining conditions that allow candidates to maximise their potential to the best of their abilities.

Regardless of age, disability, marriage/civil partnership, pregnancy/maternity, race, religion or belief, sex, sexual orientation or transgender, CII give access to its education assessment provision to allow candidates to maximise their potential to the best of their abilities.

The CII acts at all times to ensure that no unfair barriers apply to those seeking to gain the qualifications it offers. The CII is committed to giving all candidates an equal opportunity of achieving its qualifications in line with current applicable directives.

The CII carries its equal opportunities policy through to cover all the assessments it administers. Provisions are made for candidates who have different educational requirements or disabilities including, but not restricted to those who are dyslexic, blind, partially sighted or those with dexterity impediments.

Reasonable adjustments

If you have a permanent need for a specific percentage of additional time to be added to all CII exams, please apply in writing to customer.serv@cii.co.uk enclosing evidence from a doctor demonstrating appropriate specialist qualifications or a professional, such as a Chartered Educational or Occupational Psychologist, an Associate Member of the British Dyslexia Association or specialist trained teacher holding Approved Teacher Status accredited by the BDA, confirming your condition and explaining how your performance could be affected and what steps can be taken to ensure you are able to perform to your full potential. Applications without verifiable evidence such as an appropriate diagnostic report will not be considered. If approved, all future enrolments to CII exams will have the additional time applied and upon booking you will only see centres that can accommodate the time adjustment.

For all other reasonable adjustment requests, please apply at the time you are booking your examination via the link on the right hand side of the booking screen (evidence will be required) or here.

Examples of ways in which we could assist candidates who apply to us in advance are shown below:

Examples of access arrangements for non-disability related requirements are shown below:

Whilst the CII will take all reasonable steps to meet the request, it may not be possible if there is insufficient time to make the arrangements.

For successful applications for a specific percentage of additional time to be added to all CII exams, all future enrolments to CII exams will have the additional time applied and upon booking you will only see centres that can accommodate the time adjustment. For all other reasonable adjustments, you must apply for provision to be made at the point of booking before each subsequent exam you enter, and you may be required to provide evidence.

Special consideration

If at the time of the examination, a candidate considers there are circumstances that need to be considered in assessing their performance, they should speak to the invigilator immediately to request that an incident report is completed. The incident report is used to assess how the candidate's performance was affected in the examination because of a temporary illness, injury or other event outside of their control. The candidate must apply for special consideration to Customer Service at customer.serv@cii.co.uk within five working days of the examination. The grounds acceptable for special consideration include:

It is expected that candidates will have made use of all available support services (i.e. where a special need is known prior to the examination), before making a request for special consideration.

Please note that the CII does not provide aegrotats (which are awards made to candidates who are unable, through temporary illness, injury or indisposition, to complete all the usual assessment requirements).