Benefits

• Understand what managing the risk of errors & omissions (E&O) means for you and your business
• Identify how you can demonstrate that you are managing the risk of E&O
• For qualified practitioners, knowing and understanding a core FCA philosophy and how it affects the industry.

Who should attend?

From a CPD perspective any CII member (foundation knowledge), from a practical perspective (core competence) any senior managers, Approved Persons and compliance officers of authorised firms.

Programme

• Whose responsibility is managing the E&O risk?
• What steps the FCA expect a business to take
• How the culture of a business can influence the success of managing the risk of E&O
• What are the most common risks?
• Means of identification
• Where are you now?
• An overview of business practices which may/may not support the management of the risk of E&O
• The four C's:
• • competence to do the job
  • culture and attitude
  • care and diligence
  • control and oversight (Supervision)
• Key practical examples
• E&O and Codes of Conduct.

Follow-on courses

• Treating Customers Fairly
• Managing conflicts of interests

3 CPD hours

Attendance at this event awards up to 3 CPD hours where you consider it relevant to your professional development needs.

Book online