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Chartered Insurance Institute
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Business writing skills - one day course
 

Overview

During the course of the day, you will learn the essential writing skills to effectively write business documents including reports and letters. You will also learn the benefits of preparation and planning, as well as the affect of vocabulary, tense and sentence structure on the style and tone of the document.

Programme

  • The systematic approach and the basic principles of writing
  • Preparation for writing - planning, relevance and accuracy, conciseness and clarity
  • Your organisations corporate format, style and guidelines
  • Tone and the reader in written communication
  • Purpose and intent of the communication
  • Who are the audience and what is your desired impact and effect?
  • Making sure you communicate your message to your audience
  • Sentences, paragraphs and punctuation - good practice and common pitfalls
  • Active and passive - grammar and language to convey meaning
  • Difficult situations involving written communication
  • Difficult, contentious or sensitive situations
  • Preparation, arrangement and appearance of your letter, email or web update
  • Considering your purpose, audience, frequency & timing
  • Planning the content and information requirements
  • The report framework and structure, drafting and writing your report
  • Action planning.
     

Learning outcomes

 At the end of the course you will be able to:

  • Understand when and what type of writing is best for their message
  • Clarify their reason for writing a letter, email, or report
  • Consider the specific needs of their reader
  • Communicate effectively and to purpose
  • Organise their material by sorting it into groups of related facts
  • Check/revise their draft so the content and tone are appropriate for the message being sent or the report being created.

Who should attend?

This course is suitable for those who wish to develop their skills in written communication including letters, e-mails, memos and reports. It will help people who are new to business writing as well as those who wish to perfect their skills.

CPD hours

Attendance of this course awards up to 6 CPD hours where you consider it relevant to your professional development needs.

Book online

Regional venues sold out!

Scheduled regional dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.

London venues sold out!

Scheduled London dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.