Cookies on the CII website

By using and browsing the CII website, you consent to cookies being used in accordance with our policy. If you do not consent, you are always free to disable cookies if your browser permits, although doing so may interfere with your use of some of our sites or services. Find out more »

Chartered Insurance Institute
Recently added to my basket
 
Sorry but there was an error adding this to your basket. Please try adding it again
 
 

Introduction to motor insurance claims - one day course
 

Overview

This interactive course provides delegates with the knowledge and skills required to help manage motor claims. Given the frequency of motor claims, the insights gained from this workshop should be useful on a regular basis.

Programme

  • Types of motor claim usually encountered
  • Policy liability and ensuring cover was in place
  • Types of motor claim including fire and theft
  • Repairs to client's vehicles and property
  • Replacement vehicles and the handling of total losses
  • Contributory negligence and its potential effect on the claim
  • Investigations into liability for losses and damage
  • Third party claims and how losses from such claims can be reduced
  • Managing third party injury and property claims
  • Recovering losses against third parties
  • The role of the Financial Conduct Authority in claims handling
  • The role of the Motor Insurer's Bureau
  • Examples of major motor claims including court actions..

Learning outcomes

At the end of the course you will be able to:

  • Understand the various types of motor claim encountered
  • Know more about the way motor claims are handled by insurers
  • Manage the claim more effectively from a broking point of view
  • Support clients better through motor losses and claims
  • Help clients and insurers deal with third party claims against them
  • Assist clients in their own recovery of losses
  • Understand more about the way the legal system handles motor claims.

Who should attend?

The workshop is designed for all those who have become involved in the management of motor claims. It will help those who are advising clients, liaising with insurers or ensuring the process runs as smoothly as possible.

CPD hours

Attendance of this course awards up to 6 CPD hours where you consider it relevant to your professional development needs.

Book online

Regional venues sold out!

Scheduled regional dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.

London venues sold out!

Scheduled London dates for this course have now sold out, please keep checking the website for updates to availability. Dates are added subject to demand and can also be run in-house for corporate clients.

Motor insurance courses