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New - enhancements to CII online exams

The CII has enhanced its on online exam service, with the introduction of a new online  examining platform: e-volve.

Full details including an online exam simulation can be found here

 

Everything you need to know

Entering for the Exam

Confirmation process

Sitting the exam

 

Applications for exam entry can be accepted from three months to four working days before the day of the exam you wish to sit.

You have two methods of entering:

1. Online, using the links above under 'Book your exam online'
2. By calling Customer Service on +44 (0)20 89898464
When booking you need to consider where and when you want to sit the exam.
We currently offer more than 80 centres at over 40 locations nationwide. These are selected for their accessibility via road/rail links.
You choose the date and time of your exam from those listed for each centre. Availability will vary from centre to centre, in accordance with patterns of demand.
Address details and information concerning parking and disabled access for each centre are available in the 'Online exam centres' section below.

We recommend booking six weeks in advance to give you the best chance of getting your preferred date, timing and centre.

Please note:
If  you have a disability or condition which you believe should be taken into consideration in assessing your exam performance, please click here for details of how to apply for special access arrangements/reasonable adjustments for our examinations.
       
The online exam service is not yet available outside the UK. If you plan on sitting a Certificate in Insurance, FIT or Diploma in Regulated Financial Planning exam outside the UK, please refer to the relevant 'Information for candidates' brochure for more information. For all other Certificate exams, including the Certificate in Financial Planning, we would recommend, in the first instance, you contact CII Customer Service on +44 (0)20 8989 8464.

Once your exam entry has been accepted, an 'Admission permit' will be dispatched to you by post within two working days, confirming:

Unit title(s) and code(s)

Date and time of exam(s)

Exam centre address

Confirmation of any other exams booked

Please note that sittings are subject to availability. We will aim  to allocate an exam at the date and time requested in the venue specified;  however if there is no space our policy is to assign a sitting at the next  available date at the same centre (or nearby centre during times where we  experience high demand). Please check your exam booking acknowledgement as soon  it is received and advise us if the date allocated is unsuitable.

The terms and conditions applicable to your exam entry and post exam procedures should be viewed at www.cii.co.uk/exampolicies

Please note: In entering an examination you agree to be bound by these terms.

Before the day of the exam, we recommend you use our 'exam simulation' to familierise yourself with the exam process - see the 'Online Exams Simulation' section below.

Please note: Online exams do not require any existing IT skills, with the actual process being very straightforward.

On the day of your booked exam you should attend your chosen centre, following the instructions at www.cii.co.uk/exampolicies in particular bringing the required identification with you.

Upon completion you will receive an immediate notification of your result. A formal result notification will be dispatched to you within seven working days.

Where you pass, you will be sent your 'Record of Achievement' within ten working days, and, where appropriate, your qualification 'Completion Certificate'. Where you are unsuccessful, you will be able to enter for a re-sit upon receipt of your result notification . Alternatively, you can continue your studies by entering for the next exam unit.

Online exam centres (UK only)

Our continually expanding national network of centres includes almost 80 public centres found in over 40 locations across the UK.

View a map of the regional spread of locations »

See below for a complete list of all available centres.

Name Cente Code Address Map Disabled Access*/Parking Directions
Aberdeen 1 AA1 Aberdeen College
Gallowgate Centre
View map » No
Aberdeen 2 AA2 ITCA Ltd
49 York Street
View map » Limited
Belfast 1 AA3 Belfast Central Training Ltd
98 - 102 Donegall Street
View map » No
Belfast 4 AS3 Mechanical Technologies Training
17 Dundrod Road
View map » Yes
Birmingham 3 AA7 Protocol Consultancy Services
Old Guild House
View map » No
Birmingham 5 AN3 Heart of Birmingham Teaching Primary Care Trust
Gee Business Centre
View map » Yes
Birmingham 6 AN7 Virgin West Coast Trains – Meridian
85 Smallbrook Queensway
View map » No Please ring bell and wait to be allowed into the building . Click here for a map to the centre.
Bournemouth 1 AQ6 Futures Training Centre
Suite 1, Roddis House
View map » No
Brighton 2 AA9 Burgess Hill Adult Education
Marle Place
View map » Yes
Brighton 6 AR5 The Legacy White Hart Hotel
55 High Street
View map » Yes
Bristol 2 AB3 City of Bristol College
College Green Centre
View map » No
Bristol 5 AL5 Bristol Pakistani Community Welfare
454 Stapleton Road
View map » Not at centre
Bristol 6 AM5 Thornbury Golf Centre
Bristol Road
View map » Yes
Cambridge 3 AK8 College of West Anglia
Milton Learning Centre
View map » Yes
Cardiff 1 AB7 Ecom Business Services Ltd
Unit 4 Regents Court
View map » Yes
Carlisle 1 AG6 System Group Limited
English Gate Plaza
View map » Yes
Chelmsford 1 AH3 ITEC Learning Technologies
Burnt Mills Road
View map » Yes
Chichester 1 AK3 Chichester College Training Centre
St James Training Centre
View map » Limited
Cornwall 1 AQ5 Westberry Hotel
Rhind Street
View map » Yes
Croydon 2 AQ2 CALAT
217 High Street
View map » No
Derby 2 AM3 YMCA Training Centre
Unit 1 The Old Maltings
View map » No
Devon AR2 West Devon Borough Council
Business Suite, Kilworthy Park
View map » No
Douglas Isle of Man 2 AH6 Thie Ushtey - Isle of Man College Online Test Centre
Greenfield Road
View map » Yes
Edinburgh 5 AR6 Jury Inn Edinburgh
43 Jeffrey Street
View map » No
Edinburgh 6 AS4 Jewell & Esk College
24 Milton Road East
View map » Limited During week
Exeter 1 AC3 PGL Training
Clyst Works, Clyst Road
View map » Yes
Gillingham 1 AP6 Mid Kent College
Medway Campus
View map » No
Glasgow 1 AC4 @ccess 2
Suite 273 3rd Flr Central Chambers
View map » No
Glasgow 2 AC5 G02 Group
238 Main Street (Next To Boots the Chemist)
View map » No
Gloucester 2 AL4 C & G Services (Europe) Ltd
201 The Waterfront, Stonehouse Business Park
View map » Yes
Guernsey 2 AK2 Exam Centre
Guernsey College of Further Education
View map » Yes
Guildford 1 AG3 Waverley Training Services
The Pump House
View map » Yes
Hull 1 AJ8 Hull College
Chesters Building
View map » No Report to Room QG 423
Inverness 1 AL2 Inverness College
3 Longman Road
View map » Yes
Ipswich 2 AK1 WS Hairdressing Academy
Bridgehouse
View map » No
Ipswich 4 AQ8 WS Training
IP City – Unit 2
View map » Yes
Jersey 1 AC7 Highlands College
JBS Building
View map » Limited
Leeds 2 AC9 Leeds City College
Cookridge Street
View map » No
Leeds 4 AN2 DIP
Bankfoot Square, Bankfoot Street
View map » Limited
Leicester (Loughborough) 1 AH8 Burleigh Community College
Thorpe Hill
View map » Entering at Gate 4 Report to Visitor Reception 
Lincoln 1 AG7 YMCA Training
Springhill House
View map » Limited
Liverpool 2 AD3 Liverpool Chamber Training Ltd
1 Old Hall Street
View map » No
London 2 AD5 City of London College
80 Back Church Lane
View map » Limited
London 3 AD6 The Learning Centre
Euston Station
View map » No Wait In Customer Waiting Area, Via Entrance Next To Platform 15, Opposite Left Luggage
London 5 AM6 CII Face 2 Face Training
11th Floor Fountain House
View map » No
Maidstone 2 AP7 Mid Kent College
Maidstone Campus
View map » No
Manchester 2 AD8 Online Learning Centre (Sale) Ltd
19B School Road
View map » No
Manchester 3 AD9 Start Training Limited
Wesley House Wesley Street
View map » No parking at centre
Manchester 4 AP5 Sale Golf Club
Sale Lodge, Golf Road
View map » Yes
Manchester 5 AS1 Best Western Willow Bank Hotel
Rylands Library Suite
View map » Yes
Newcastle upon Tyne 1 AE1 Trade Union Education Centre
(in Northumbria University Campus)
View map » No
Newcastle upon Tyne2 AE2 Tyneside Training Services Ltd
Beaminster Way East
View map » Yes
Norwich 2 AK6 City College Norwich
Ipswich Road
View map » No
Norwich 3 AL1 Pitman Training Centre
The City Learning Station
View map » No
Norwich 4 AP9 St Giles House - Norwich
41-45 St Giles Street
View map » Limited
Norwich 6 AS2 The Lansdowne Hotel & Conference Centre
116 Thorpe Road
View map » Yes
Nottingham 4 AJ3 WEBS Training Ltd
The Poplars, Wollaton
View map » Yes
Nottingham 5 AP3 Enable-Signpost for Polish Success
Tennyson Unit B
View map » No
Nuneaton 1 AS5 Holiday Inn Express Nuneaton
St Davids Way, Bermuda Park
View map » Yes
Perth 1 AG8 Perth College
Crieff Road
View map » By permit only
Peterborough 1 AH2 Moulton College
Prebendal House
View map » nearby NCP
Peterborough 2 AN6 College of West Anglia
The Priory Centre
View map » No
Plymouth 3 AL7 GHQ Training Ltd
3 Elizabeth Court
View map » No
Reading 2 AF1 MCP Management Consultants
c/o React Direct Ltd
View map » Yes
Southampton 1 AF2 Apprentice Training Ltd
Eastpoint Centre
View map » Yes
Southampton 4 AH5 Above Bar College
126 Above Bar Street
View map » None at centre
Stoke on Trent 2 AK5 Stoke on Trent College
Cauldon Campus, Stoke Road
View map » Limited Please report to Main Reception for visitors permit
Swansea 1 AG9 Professional & Technical
Development Ltd Pagefield College
View map » Limited
Swindon 2 AJ9 Pitman Training Centre
1st Floor Temple House
View map » None at centre Directions »
Taunton 1 AM9 PGL Training Taunton
Unit E2B, Churchward Drive
View map » Yes For full directions to the centre click here
Telford 1 AP2 Harper Adams University College
Newport
View map » Yes
Watford 1 AF5 Herts TU Learning Centre
Watford Trade Union Hall
View map » No
Watford 3 AF8 Stanborough Secondary School
Stanborough Park
View map » Yes
Watford 5 AQ7 West Herts College
Watford Campus
View map » Chargeable
York 6 AQ4 Ibis York Centre
77 The Mount
View map » Very limited
York 7 AR9 POA Learning Centre
Full Sutton
View map » Yes

* Exams are set though the Chartered Insurance Institute (CII). The CII carries its equal opportunities policy through to cover all the exams it administers. Provisions are made for candidates who are disabled, this may include dyslexic, blind, partially sighted or those with dexterity impediments.

If you are disabled or have a condition which you believe should be taken into consideration in assessing your exam performance, you should apply in writing, enclosing medical evidence such as a doctor's letter. Applications without medical evidence will not be considered.

Your application should preferably accompany your exam entry. The CII will hold your medical evidence on file, but you must send in a written request for provision to be made/consideration given before each subsequent exam you enter.