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Chartered Insurance Institute
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Advanced claims

820 (30 Advanced Diploma credits)

The objective of this unit is to develop an understanding of claims philosophies, systems, functions and the management of claims services.  

This unit is tested by coursework assessment which includes a study text and the marking of a series of assignments.

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Coursework assessment

Members
£443.00
Non-members
£530.00
Study text (printed and ebook) and coursework package - 2018 edition

This includes printed study text, ebook study text and access to the coursework assignments on RevisionMate.

Coursework assignments

Candidates must complete and pass three written assignments, including any resubmissions, during the 12-month enrolment period to achieve a pass in the unit. Assignments are each up to 3,200 words in length and candidates must score a minimum of 50% in each.

Marking of assignments is included with the study text enrolment fee. Should a candidate fail an assignment, a re-submission fee will apply.

Find out more at www.cii.co.uk/coursework

Important note:

• To get the most out of your enrolment please make sure we have an up-to-date valid email address for you. This will allow you to receive valuable reminders and additional information about your enrolment. If you're a new customer, please make sure you provide your email address when enrolling for coursework. If you're already registered with the CII, you can check we have the correct details at www.cii.co.uk/myCII

ebooks

ebooks are compatible with most portable electronic devices including Android tablets/smart phones, Kindles and iPads/iPhones. They can also be viewed on desktop and laptop computers using appropriate EPUB/Kindle reader software (required).

Please note:

  • ebooks are not pdf files and cannot be printed.
  • the reading experience will depend on the portable device used or the reading software installed, if viewed on a computer.

Sample chapter download
To check that the file formats are compatible with your device/chosen e-reader software prior to purchase, click on the link below to download a free sample.

• Free sample chapters

Study text (printed and ebook) and coursework package - 2018 edition

This includes printed study text, ebook study text and access to the coursework assignments on RevisionMate.

Coursework assignments

Candidates must complete and pass three written assignments, including any resubmissions, during the 12-month enrolment period to achieve a pass in the unit. Assignments are each up to 3,200 words in length and candidates must score a minimum of 50% in each.

Marking of assignments is included with the study text enrolment fee. Should a candidate fail an assignment, a re-submission fee will apply.

Find out more at www.cii.co.uk/coursework

Important note:

• To get the most out of your enrolment please make sure we have an up-to-date valid email address for you. This will allow you to receive valuable reminders and additional information about your enrolment. If you're a new customer, please make sure you provide your email address when enrolling for coursework. If you're already registered with the CII, you can check we have the correct details at www.cii.co.uk/myCII

ebooks

ebooks are compatible with most portable electronic devices including Android tablets/smart phones, Kindles and iPads/iPhones. They can also be viewed on desktop and laptop computers using appropriate EPUB/Kindle reader software (required).

Please note:

  • ebooks are not pdf files and cannot be printed.
  • the reading experience will depend on the portable device used or the reading software installed, if viewed on a computer.

Sample chapter download
To check that the file formats are compatible with your device/chosen e-reader software prior to purchase, click on the link below to download a free sample.

• Free sample chapters

Introduction

CII qualifications involve the completion of one or more units, each covering an individually assessed topic. Assessment methods vary and depend on a unit's level and subject matter.


Study and assessment methods include:

  • Multiple-choice question (MCQ) exam - Study is based on a specified enrolment period, from 01 January – 31 December. MCQ exams are available weekly at UK and select non-UK online exam centres, or twice-yearly in April and October at non-UK paper-based exam centres.
  • Written exams - Study is based on a 12 month enrolment period from the date of purchase. Written exams are held twice-yearly in April and October, with the exception of unit R06 which is tested four times-yearly, at UK and non-UK exam centres.
  • Coursework assessment - Study is based on a 12 month enrolment period from the date of purchase. Three written assignments, each typically between 2,000 - 3,000 words, need to be passed.
    Download Coursework assessment guidelines and instructions »
  • Mixed assessment - Study is based on a 18 month enrolment period from the date of purchase. A combination of a single coursework assignment must be passed within the first six months and a MCQ exam passed within 18 months.
    Download Mixed Assessment guidelines and instructions »
  • Dissertation assessment - Study is based on a 18 month enrolment period from the date of purchase. A dissertation, typically between 10,000 - 11,000 words, on an agreed subject must be submitted.
    Download Dissertation guidelines and instructions »

It is essential that candidates familiarise themselves with the guidelines and instructions. Candidates should also familiarise themselves with the coursework and dissertation policies as well as exam policies before the assessment, and notes to results post-assessment.

Advanced Diploma in Insurance units

This unit may also count towards

Learning solutions update

These updates are Learning Solutions updates for study purposes.

2018 edition

Pdf icon small Updated edition of 820 

To view a list of the main areas of change in the 2018 edition, please click here.

View the latest information on:

Pdf icon small Insurance current editions

Qualification update

Testing Position

Solvency II Directive

Solvency II comes into effect on 1 January 2016 and examinations will be reflective of the Directive from 1 May 2016. 

The Insurance Act 2015

The Insurance Act 2015 comes into effect on 12 August 2016 and examinations will be reflective of the Act from 1 October 2016.

EU referendum

On 23 June 2016 the UK voted to leave the European Union (EU).

Prime Minister Theresa May announced, in October 2016, that 'Article 50' of the Lisbon Treaty would be invoked no later than the end of March 2017. In doing so, the two year bargaining period which will result in Britain leaving the EU begins. This means that, at the time of publication, the UK's membership of the EU will cease on a date no later than the end of March 2019.

Until this final 'withdrawal agreement' is entered into the UK will continue to be a full member of the Single Market, compliant with all current rules and regulations, and firms must continue to abide by their obligations under UK law, including those derived from EU law, and continue with implementation plans for legislation that is still to come into effect.

The longer term impacts of the decision to leave the EU on the overall regulatory framework for the UK will depend, in part, on the relationship between the UK and the EU that replaces the UK's current membership, but this is unlikely to take effect until the end of March 2019 at the earliest.

Please note: The UK decision to leave the European Union will have no impact on the 2017 CII syllabuses or exams. Changes that may affect future exam syllabuses will be announced as they arise.

 

Assessment information

It is important that candidates entering for a CII assessment familiarise themselves with our service, in particular the rules and procedures that are in place.