Claims Faculty - Board members

Tony Emms, Faculty Chair
UK Chief Claims Officer - Zurich Insurance Company

Tony joined Zurich in the role of Claims Supply Director in September 2003, having held previous roles as Director for Claims Management and Supply Chain Director at Capita Insurance Services. As Motor Claims Director at Zurich Tony has Operational and Technical responsibility for the management of UK General Insurance Motor claims in sites across the UK and India.
 
Gerry Loughney FCII
CEO - Cunningham Lindsey

Gerry is Chairman of Cunningham Lindsey United Kingdom, the UK's largest loss adjusting practice and Chairman of Corpore, an independent injury management and rehabilitation company set up by Cunningham Lindsey UK in partnership with Konekt.
 
Benedict Burke ACII
Chief Executive Officer Senior Vice President - Crawford & Company, UK & Ireland

Benedict has spent his entire professional career in loss adjusting and claims management. He joined Crawford in April 2003 as Managing Director, General Insurance with responsibility for operational service delivery. In 2008, he was appointed Chief Executive Officer for UK & Ireland. Over the past few years, Benedict has worked on a number of key strategic projects to take the organisation forward, including the acquisition of Specialist Liability Services (SLS). Benedict is one of Crawford's main spokespeople on industry issues.
 
David Williams FCII
Managing Director of Claims - AXA Insurance

David has over 20 Years experience in General Insurance, roles including Chief Commercial Underwriter at one of AXA's largest branches, Reinsurance Manager, Casualty Insurance Manager, and now Claims Director. He was heavily involved in the government and ABI responses to the 'Liability Crisis' in his previous role as Casualty Manager.
 
Gary Bass ACII
Claims Consultant - Lloyd's Market Association

Gary is responsible for ensuring that Lloyd's claims activity is coordinated and consistent with London market requirements. He chairs the London Market Claims Strategy Group which has equal representation from companies, brokers and managing agents and reports into all three associations.
 
John Kenny FCII
Chief Claims Manager, NFU Mutual

John Kenny joined NFU Mutual in 1988.  He has spent his entire career in various senior claims roles. John is Chief Claims Manager at NFU Mutual with overall responsibility for all aspects of claims. He is responsible for claims strategy, reserving, customer service and technical standards.  Specialist in high value Personal Injury claims and large Commercial claims management.   John is a member of the ABI High Level Group, ABI Property Committee and ABI FOS GI Liaison Committee.
 
Andrew McBride
Claims Director, QBE

Andrew has 20 years insurance experience, principally focused on claims.  He began his career with Guardian Royal Exchange, continuing with AXA in a number of senior claims roles, until he left to join AON in 2002.  He joined QBE in 2005 and is the Claims Director of QBE European Operations.
 

Graham Cave
Development Director - The Chartered Institute of Loss Adjusters
Among his other roles he is a Director of the International Federation of Loss Adjusting Associations and Marketing/Communication Director of FUEDI, the European Federation of Loss Adjusting Experts. He is also on the Board of the Insurance Charities.

 
Graham Gibson
Claims Director
- Allianz
Graham joined Allianz as Director, Claims in June 2008 with responsibility for technical integrity and service delivery. He is a member of the UK Management Board. Prior to this he was with Groupama Insurances where he held a number of senior management positions becoming Director of Claims in 2004. Graham has participated in a number of market initiatives and is currently a member of the Civil Justice Council and the ABI HLG.
 

Mary Rogerson
Claims Manager, Rolls-Royce Plc
Mary is Claims Manager of Group Insurance for Rolls-Royce plc. Mary joined Rolls-Royce from Wilson Bowden plc where she was Group Insurance Manager. Prior to Wilson Bowden she has worked for a number of Insurance Companies as Claims Manager where she was responsible for the management of liability claims and process improvement.


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