Changing behaviour, changing attitudes »
Changing the way you and your team do things is not just about
learning new skills but about adapting and changing behaviours. In
this half hour CPD video we look at how to drive cultural and
behavioural change with specialist Katrina Rafferty.
CII Public Interest Awards 2016 - shortlist »
Shortlist for the CII's annual Public Interest Awards has been revealed. The awards, now in their third year, cover a wide variety of categories in customer service, journalism, corporate social responsibility and PR. All entries were judged by a panel of experts examining how individuals, teams and organisations have demonstrated that they do the most to educate, inform and benefit buyers of personal and commercial insurance in the UK.
How to improve your chances of passing CII Insurance Examinations »
In this second of four IIL revision lectures in 2016, Chris
Paine and Len Wilkins, two senior examiners and lecturers, provided
top tips and techniques to help students improve their chances of
passing their CII examinations.
Claims Career Guide »
Interactive Claims Career Pathway designed to provide an indicative career path for those interested in exploring a career in the claims area.
CII Public Affairs Update Issue 1 2016 »
The CII's Public Affairs updates contain news from Westminster
and Whitehall, Europe and the regulator. This issue covers the new
FCA Chief Executive, the Bank of England and Financial Services
Bill and the implementation of the Insurance Distribution
Paris climate change conference and its implications for insurance »
An expert analysis into the issues and agreements made at the Paris climate change conference and their implications for insurance.
Insurance Fraud Task Force final report »
A briefing summarising the detailed findings and recommendations
of a task force looking into insurance and claims fraud.
The Insurance Act and Enterprise Bill explained »
In this CII Faculty video we look in depth at the Insurance Act
and the provisions relating to damages for the late payment of
claims proposed by the Enterprise Bill. Presenter John Lambert,
solicitor, BLM provides a complete run through of how the law has
been refined to reflect modern business realities and to rebalance
rights and remedies when things go wrong.
CII website promotes opportunities for women »
Aimed specifically at women looking to return to work
after a career break the site includes details of opportunities
available, salary expectations and advice and tips. Women who have
successfully returned to work in the sector share their unique
stories and help explore some of the varied career paths
Legal developments in claims January 2016 »
The latest update on legal developments impacting insurance
claims provided by the Forum of Insurance
Business interruption in the onshore energy sector »
In this IIL lecture Jonathan Clark and Michel Krenzer talked
about how the onshore energy market was dominated at a claim level
by business interruption and offered some insights into how the
market has responded and changed to major incidents over the last
Disruptive Influences: Technology, politics and change in the financial sector »
'Disruptive Influences: Technology, politics and change in the
financial sector' looks at the new risks emerging from this new
wave of digital change and what challenges this offers for public
policy regulation and wider society.
Local Institutes »
Local Institutes provide support to their members, week in, week
out, in the local area and in the local market. Continuing
professional development (CPD) events, training, networking
opportunities and social gatherings - everything you need to
establish yourself within your local insurance community, and
Following the devastation caused by Storm Desmond in December,
we examine the insurance industry's response to see if lessons have
been learned from 2009.
Market focus - Brazil »
The Brazilian success story has turned sour in recent years but
opportunities still abound for insurers that are able to embrace