Supporting the TCF Culture »
The Financial Services Scotland exhibition, which included
Mortgage Business Expo sponsored by the CML and AMI, was recently
held in Glasgow providing an opportunity for brokers to meet and
hear from both lenders and service product providers. A theatre
within the venue enabled the organisers to arrange for invited
speakers to address a variety of key and topical issues, the
lectures qualified for CII CPD credits ...
New products and skills will boost mortgage market »
Lenders and intermediaries will help reinvigorate the market by
focusing on developing their technical skills and continuing to
develop innovative products that meet market needs. This was the
conclusion of a Society of Mortgage Professionals hosted session at
the CII's UK Insurance and Financial Services Conference in
September. According to industry figures, the volume of mortgage
transactions is currently at 80% of the levels this time last year
...
CII to raise the bar of professionalism »
A new Continuing Professional Development (CPD) scheme from the
CII is set to revolutionise the way competence is maintained and to
raise the bar of professional standards ...
Market watch »
House prices have shown little movement over the first eight
months of the year, with Halifax reporting a rise of only 2.1% over
this period, compared with a 12.5% rise in the same period of 2004.
However, there are encouraging signs of a steady improvement in
housing market activity ...
New products and skills will boost mortgage market »
Lenders and intermediaries will help reinvigorate the market by
focusing on developing their technical skills and continuing to
develop innovative products that meet market needs. This was the
conclusion of a Society of Mortgage Professionals hosted session at
the CII's UK Insurance and Financial Services Conference in
September ...
Conflicts of interest »
A common area for customer complaint arises from situations
where the client does not believe that the person who they thought
was looking after their interests has acted properly. This is
particularly difficult where the client alleges that the agent has
put their own personal interests to the fore ...
The FSA, you and approved persons »
The Financial Services and Markets Act 2000 broadened the scope
of regulatory requirements by introducing the approved persons
regime. Any indivdual who undertakes a 'controlled function' within
an authorised firm must be approved by the FSA on an individual
basis.
Treating customers fairly »
When we are customers, be it when we buy goods or when we use
services, we always think that the suppliers should do everything
in their power to ensure that we 'enjoy' the experience and believe
that we have received a fair deal.
On the move »
As the Society moves towards the end of the second quarter of
2005, operations manager, Donna Bathgate, takes a look at the
achievements to date ...
Housing market heading for soft landing »
This year's General Election result is unlikely to have any
long-term impact on the current state of the housing market,
according to the Council of Mortgage Lenders (CML). The Labour
victory also means that the Government's previously announced
housing policies in progress can be expected to continue.
Intermediary regulation: the facts »
The Chartered Insurance Institute and the Society of Mortgage
Professionals have joined together to publish a new fact file on
the regulation of insurance, investment and mortgage
intermediaries.
Treating the customer fairly »
Treating the customer fairly is a high profile topic that you
simply cannot afford to ignore, reports Richard Fox.
Media eye »
So you think you know about mortgage advice...? Test your
knowledge against these five questions and see if you know as much
about mortgage advice as you think!
Focus on IT »
Do you get lost when visiting clients in their homes or offices?
David Thopson, Sales Director of Trigold considers the options for
satellite navigation.