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Insurance Broking

Insurance industry growth action plan »
The Government has published its plan aimed at driving growth across the insurance industry and strengthen the sector's contribution to the UK economy. The plan identifies actions that Government, industry, and other partners can take forward in five key areas over the next 12-18 months and reflects engagement with UK-based insurers, inward investors, brokers, and trade and professional bodies.
MyLicence motor insurance initiative explained »
This half hour CPD video looks at the demands and needs on motor insurers, brokers, comparison websites and software providers with regard to the new industry wide initiave called MyLicence which will allow for the sharing of DVLA data on motoring convictions, entitlements and penalty points when providing motor insurance quotes.
Credit hire: an insurer's perspective »
In this half hour CPD video Jon Cawley, UK motor claims director and head of UK personal lines claims at Zurich, looks in detail at the issue of credit hire, and in particular the technical detail of how it operates
Ethical culture: securing an ethical culture in a regulated environment »
With the culture of financial services organisations being a key focus of public and regulatory concerns, our ethical guidance series is intended to provide a helping hand to individuals and firms across insurance and financial services. Ethical culture: securing an ethical culture in a regulated environment, which is the third paper in the series, considers how financial services regulation impacts on the development of an ethical culture.
Trust & confidence »
Following the establishment of the Financial Conduct Authority (FCA) and Prudential Regulatory Authority (PRA) earlier in the year, this lecture sets out the FCA's new supervisory model and highlights the elements that the FCA will be examining.
Data Protection Act »
The Data Protection Act 1998 gives individuals the right to know what information is held about them and provides a framework to ensure that personal information is handled properly. The Data Protection Act 1998 came into force on 1 March 2000 and is based on the European Union (EU) Data Protection Directive of 1995.
UK flooding: New Generation Broking Group viewpoint »
This year's Insurance Broking Faculty New Generation Group has focused on the issue of flooding in the UK and has produced a detailed research document which reflects their views of the pros and cons of the different solutions put forward to replace the Statement of Principles agreed back in 2002 between the Government and the insurance industry.
Public perception and the professions – from deference to partnership? »
In this latest Thinkpiece, Sue Carrette considers the nature of the changes that have affected our relationships with the professions, both long- and short-term, changing public perceptions, and the extent to which these changes have implications for the future development of the relationship between professionals and their clients.
CII skills survey 2013 »
The 2013 CII skills survey is the seventh edition of the survey and provides the most complete data of the insurance skills landscape. This year's results cover a number of topic including skills shortages, future recruitment plans and the UK education system.
CII public affairs update November 2013 edition »
The CII's Public Affairs Updates contain news from Westminster and Whitehall, Europe and the regulator.
Insurance Broking Faculty BIBA Bulletin November 2013 »
In the latest update produced by the British Insurance Brokers' Association for the CII's Insurance Broking Faculty, Steve White, BIBA chief executive reflects on the first seven months of the Financial Conduct Authority's (FCA) supervision of insurance brokers.
The Energy Act 2011 and fracking »
In this 30-minute CPD video seminar, we look at two environmental developments and their implications for the insurance industry, from brokers and underwriters through to claims handlers. 
The Enterprise and Regulatory Reform Act and its impact on Employers’Liability »
This 30-minute CII video details the profound and fundamental change in civil liability for employers' liability claims in the wake of the Enterprise and Regulatory Reform Act 2013 which changes the law in relation to the enforcement of Health and Safety Regulations at least insofar as it affects civil liability and the obligation to pay compensation.
The Financial Conduct Authority: key insights for brokers »
In this half hour CPD video we look at the changes to the regulatory regime focusing on what has actually changed and how the regulator shapes a broker's life, how enforcement is evolving, how the Financial Conduct Authority wants to work with the industry and finally, what it all means for the broker.
Making the most of your data for better customer insight »
This 30-minute faculty video seminar looks at how brokers and others can better use data by exploring over 20 ideas to help brokers improve customer insight and service.



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