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Chartered Insurance Institute
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Insurance Broking

Sian Fisher CII CEO »
The CII's new CEO Sian Fisher talks about the role and shares some of her early observations and comments on the likely future direction for the institute.
High net worth in insurance »
This fact file was last updated by the author in September 2015.  High net worth individuals (HNWIs) form a distinct, highly profitable and sought after market niche within the insurance services sector. Insurance services provision for HNWIs has the overriding objective of maintaining, preserving and protecting their financial assets. As a simple rule of thumb, the more assets one has then the more effort is needed to maintain, preserve and protect those assets. This has given rise to a distinct range of personalised insurance services for HNWIs.
Legal developments in claims March 2016 »
The latest update on legal developments impacting insurance claims provided by the Forum of Insurance Lawyers.
Ethical Culture: Developing a culture of responsibility in a regulated environment »
Ethical culture: Developing a culture of responsibility in an regulated environment, part of the CII ethical culture series, considers how financial services regulation impacts on the development of an ethical culture. It covers the introduction of the Senior Insurance Managers Regime and the Senior Managers & Certification Regime for banking. 
Changing behaviour, changing attitudes »
Changing the way you and your team do things is not just about learning new skills but about adapting and changing behaviours. In this half hour CPD video we look at how to drive cultural and behavioural change with specialist Katrina Rafferty.
CII Public Interest Awards 2016 shortlist revealed »
The shortlist for the CII's annual Public Interest Awards has been revealed. The awards, now in their third year, cover a wide variety of categories in customer service, journalism, corporate social responsibility and PR. All entries were judged by a panel of experts examining how individuals, teams and organisations have demonstrated that they do the most to educate, inform and benefit buyers of personal and commercial insurance in the UK.
How to improve your chances of passing CII Insurance Examinations »
In this second of four IIL revision lectures in 2016, Chris Paine and Len Wilkins, two senior examiners and lecturers, provided top tips and techniques to help students improve their chances of passing their CII examinations.
Claims Career Pathways »
The CII Claims Faculty board has launched an interactive Claims Career Pathway designed to provide an indicative career path for those interested in exploring a career in the claims area. 
CII Public Affairs Update Issue 1 2016 »
The CII's Public Affairs updates contain news from Westminster and Whitehall, Europe and the regulator. This issue covers the new FCA Chief Executive, the Bank of England and Financial Services Bill and the implementation of the Insurance Distribution Directive.  
The Last Generation? »
An expert analysis into the issues and agreements made at the Paris climate change conference and their implications for insurance.
Insurance Fraud Task Force final report »
A briefing summarising the detailed findings and recommendations of a task force looking into insurance and claims fraud.
Apprenticeships »
Apprenticeships are a valuable way of developing new and existing talent. Our guide to getting started shows that it isn't as difficult as you might think.
The Insurance Act and Enterprise Bill explained »
In this CII Faculty video we look in depth at the Insurance Act and the provisions relating to damages for the late payment of claims proposed by the Enterprise Bill. Presenter John Lambert, solicitor, BLM provides a complete run through of how the law has been refined to reflect modern business realities and to rebalance rights and remedies when things go wrong.
CII website promotes opportunities for women »
Aimed specifically at women looking to return to work after a career break the site includes details of opportunities available, salary expectations and advice and tips. Women who have successfully returned to work in the sector share their unique stories and help explore some of the varied career paths available.
Legal developments in claims January 2016 »
The latest update on legal developments impacting insurance claims provided by the Forum of Insurance Lawyers.



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