Accelerated learning and memory techniques »
In this Insurance Institute of London revision lecture, Rob
Murray, ACII, Partner, Lane Clark & Peacock and General
Insurance Actuary of the Year 2012, outlined, with practical
examples, a number of different memory techniques to assist
students when preparing for exams or wider business or personal
Face to face with the Chief Ombudsman »
Caroline Wayman, chief executive & chief ombudsman at the
Financial Ombudsman Service spoke to the CII
Faculties about pricing, non-disclosure, fair and
reasonable, some of the organisations new ways of working and
upcoming complaint handling rule changes.
Sian Fisher CII CEO »
The CII's new CEO Sian Fisher talks about the role
and shares some of her early observations and comments on the
likely future direction for the institute.
High net worth in insurance »
This fact file was last updated by the author in September
High net worth individuals (HNWIs) form a distinct, highly
profitable and sought after market niche within the insurance
services sector. Insurance services provision for HNWIs has the
overriding objective of maintaining, preserving and protecting
their financial assets. As a simple rule of thumb, the more assets
one has then the more effort is needed to maintain, preserve and
protect those assets. This has given rise to a distinct range of
personalised insurance services for HNWIs.
Legal developments in claims March 2016 »
The latest update on legal developments impacting insurance
claims provided by the Forum of Insurance
Ethical Culture: Developing a culture of responsibility in a regulated environment »
Ethical culture: Developing a culture of responsibility in an
regulated environment, part of the CII ethical culture series,
considers how financial services regulation impacts on the
development of an ethical culture. It covers the introduction of
the Senior Insurance Managers Regime and the Senior Managers &
Certification Regime for banking.
Changing behaviour, changing attitudes »
Changing the way you and your team do things is not just about
learning new skills but about adapting and changing behaviours. In
this half hour CPD video we look at how to drive cultural and
behavioural change with specialist Katrina Rafferty.
CII Public Interest Awards 2016 - shortlist »
Shortlist for the CII's annual Public Interest Awards has been revealed. The awards, now in their third year, cover a wide variety of categories in customer service, journalism, corporate social responsibility and PR. All entries were judged by a panel of experts examining how individuals, teams and organisations have demonstrated that they do the most to educate, inform and benefit buyers of personal and commercial insurance in the UK.
How to improve your chances of passing CII Insurance Examinations »
In this second of four IIL revision lectures in 2016, Chris
Paine and Len Wilkins, two senior examiners and lecturers, provided
top tips and techniques to help students improve their chances of
passing their CII examinations.
Claims Career Guide »
Interactive Claims Career Pathway designed to provide an indicative career path for those interested in exploring a career in the claims area.
CII Public Affairs Update Issue 1 2016 »
The CII's Public Affairs updates contain news from Westminster
and Whitehall, Europe and the regulator. This issue covers the new
FCA Chief Executive, the Bank of England and Financial Services
Bill and the implementation of the Insurance Distribution
Paris climate change conference and its implications for insurance »
An expert analysis into the issues and agreements made at the Paris climate change conference and their implications for insurance.
Insurance Fraud Task Force final report »
A briefing summarising the detailed findings and recommendations
of a task force looking into insurance and claims fraud.
Apprenticeships are a valuable way of developing new and
existing talent. Our guide to getting started shows that it isn't
as difficult as you might think.
The Insurance Act and Enterprise Bill explained »
In this CII Faculty video we look in depth at the Insurance Act
and the provisions relating to damages for the late payment of
claims proposed by the Enterprise Bill. Presenter John Lambert,
solicitor, BLM provides a complete run through of how the law has
been refined to reflect modern business realities and to rebalance
rights and remedies when things go wrong.