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Chartered Insurance Institute
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Insurance Broking

Defra on flooding and property level resilience »
In this half hour Faculty video, Robbie Craig, policy officer at the Department for Environment, Food and Rural Affairs outlines the Government's perspectives and policies with regard to UK property level resilience and UK flooding.
Apres mon deluge: Flood Re as a response to large-scale climate risk »
Flood Re is a flood 're-insurance' scheme to help support households at highest flood risk. Mark Hoban describes how the scheme works and how it is a temporary solution until the industry can develop more reflective pricing.
The Insurance Fraud Task Force - the problem and conclusions »
Insurance fraud costs the industry an estimated £3bn a year, plus another estimated £200m a year is spent combatting it. The government's Insurance Fraud Task Force has come up with some solutions.
How to use LinkedIn as a sales tool »
In this video we look at the practice of social selling, why is it relevant to insurance brokers and others, and provide some practical advice and insight on how to get involved, with a particular focus on getting the best out of LinkedIn. Presented by Melanie Palmer, editor of The League of Brokers which was founded by Konsileo, an insurance tech startup.
Insurance Apps »
It is projected that next year there will be more than 250 billion app downloads worldwide. Luke Holloway takes a look at how the insurance industry is capitalising on this ever-expanding distribution channel.
SIMR, conduct rules, approved persons »
A briefing covering the forthcoming Senior Insurance Managers Regime (SIMR), changes to conduct rules and the reformed approved persons regime. 
Face to face with the Chief Ombudsman »
Caroline Wayman, chief executive & chief ombudsman at the Financial Ombudsman Service spoke to the CII Faculties about pricing, non-disclosure,  fair and reasonable, some of the organisations new ways of working and upcoming complaint handling rule changes.
Accelerated learning and memory techniques »
In this Insurance Institute of London revision lecture, Rob Murray, ACII, Partner, Lane Clark & Peacock and General Insurance Actuary of the Year 2012, outlined, with practical examples, a number of different memory techniques to assist students when preparing for exams or wider business or personal situations.
Price optimisation for insurance - optimising price; destroying value? »
Price optimisation is on the rise in UK insurance, driven by the insight that underwriters gain from big data. Yet it is proving a divisive practice, with US regulators increasing banning its use in personal lines markets.
Sian Fisher CII CEO »
The CII's new CEO Sian Fisher talks about the role and shares some of her early observations and comments on the likely future direction for the institute.
High net worth in insurance »
This fact file was last updated by the author in September 2015.  High net worth individuals (HNWIs) form a distinct, highly profitable and sought after market niche within the insurance services sector. Insurance services provision for HNWIs has the overriding objective of maintaining, preserving and protecting their financial assets. As a simple rule of thumb, the more assets one has then the more effort is needed to maintain, preserve and protect those assets. This has given rise to a distinct range of personalised insurance services for HNWIs.
Legal developments in claims March 2016 »
The latest update on legal developments impacting insurance claims provided by the Forum of Insurance Lawyers.
Ethical Culture: Developing a culture of responsibility in a regulated environment »
Ethical culture: Developing a culture of responsibility in an regulated environment, part of the CII ethical culture series, considers how financial services regulation impacts on the development of an ethical culture. It covers the introduction of the Senior Insurance Managers Regime and the Senior Managers & Certification Regime for banking. 
Changing behaviour, changing attitudes »
Changing the way you and your team do things is not just about learning new skills but about adapting and changing behaviours. In this half hour CPD video we look at how to drive cultural and behavioural change with specialist Katrina Rafferty.
CII Public Interest Awards 2016 shortlist revealed »
The shortlist for the CII's annual Public Interest Awards has been revealed. The awards, now in their third year, cover a wide variety of categories in customer service, journalism, corporate social responsibility and PR. All entries were judged by a panel of experts examining how individuals, teams and organisations have demonstrated that they do the most to educate, inform and benefit buyers of personal and commercial insurance in the UK.

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