New media - communicating in a crisis: New Generation Claims Group »
A report from the CII Claims Faculty's New Generation Claims
Group 2010-11 on how Twitter, Facebook and other social networking
tools can be used at the time of a surge event for the benefit of
customers and the insurance profession.
Rise in Fraudulent Claims »
The ABI has announced that insurers are detecting more
fraudulent claims than ever: over 2,500 worth £18 million every
week. It is estimated that insurance fraud costs £2billion a year,
adding, on average, an extra £44 a year to the insurance bill for
every UK policyholder.
Repairs carried out under household insurance policies »
The FOS has published a new section of their web-site which sets
out their approach where a consumer complains to them about how an
insurer has handled the repair of something insured under a
household insurance policy.
After-the-event legal expenses insurance »
The idea of buying an insurance policy after an event has taken
place seems contrary to insurance principles. The logic is that
although the event may have happened, the legal arguments and costs
may have many years to run as recompense is sought for injured
parties. In an ideal world all individuals and companies would have
annual legal expenses insurance, but take up is not high- except
for insurance automatically added to motor, home and commercial
business. After-the -event insurance has been the subject of
studies and judicial reviews.
Jones v Kaney »
Following a road traffic accident which caused Mr Jones
significant physical and psychiatric injuries, Mr Jones brought
proceedings for personal injury represented by Kirwans
Solicitors. Kirwans instructed Dr Kaney, a consultant clinical
psychologist. She concluded that, some two years after the
accident, Mr Jones was at that time suffering from PTSD. 18 months
later Dr Kaney carried out a further examination of Mr Jones and
concluded that, while he did not have all the symptoms to warrant a
diagnosis of PTSD, he was still suffering from depression and some
of the symptoms of PTSD.
Quinn Direct Insurance Ltd v The Law Society of England and Wales »
Quinn was the primary layer insurer for two-partner law firm
South Bank Solicitors. Quinn declined indemnity to one of the
firm's partners, Mr Onobrakpeya, in respect of various claims, on
the basis that in respect of his liability, the fraud exclusion was
"engaged". The familiar question for Quinn was whether the other
partner, Mr Ikoku, was an "innocent partner" and entitled to
indemnity; in this regard, Quinn needed access to documents.
Goldsmith Williams (a firm) v Travelers Insurance Company Ltd »
Goldsmith Williams (GW) acted for lenders in relation to two
property transactions involving a Mr Atikpakpa, a director of
Joshua & Usman Legal Services Ltd (JULS). Atikpakpa was the
buyer in one transaction and the vendor (and son of the buyer) in
the other; JULS acted for Atikpakpa. Neither transaction completed
but Atikpakpa stole the lenders' advances.
Joseph Fielding Properties (Blackpool) Ltd v Aviva Insurance Ltd »
The claimant, Joseph Fielding Properties (JFP) claimed an
indemnity from its insurer, Aviva, in respect of a fire which had
occurred at JFP's industrial estate. Condition 7 of the general
policy conditions in the Aviva policy entitled the insurer to avoid
the policy from inception if a claim was fraudulent or
intentionally exaggerated or a false declaration or statement was
made.
Farid Yeganeh v Zurich plc, Zurich Insurance Company »
Property owner and developer, Mr Yeganeh, made a claim under his
building and contents insurance policy following a fire which burnt
down his home. Mr Yeganeh sought both the costs of reinstating the
building, estimated to be approximately £270,000, and the
replacement value of the contents which had been lost and
destroyed.
The Journal Xpress Claims January 2011 »
Keeping you up-to-date on the latest regulatory news, technical
updates and CII news
The Journal Xpress Claims December 2010 »
Keeping you up-to-date on the latest regulatory news, technical
updates and CII news
It's a steal... »
Nicholas Goldman looks at fraud in the insurance market - the
size of the problem, the main classes of business affected and the
possible solutions.
The Journal Xpress Claims November 2010 »
Keeping you up-to-date on the latest regulatory news, technical
updates and CII news
820 Advanced claims »
Specimen paper released in April 2010 for 820 advanced
claims.
The Journal Xpress Claims October 2010 »
Keeping you up-to-date on the latest regulatory news, technical
updates and CII news