The Jackson Reforms explained »
In this first of a new series of 30 minute videos, Don Clarke,
president of FOIL details Lord Justice Jackson's recommendations to
reform the personal injury claims process, costs and funding which
represent generational change for the insurance claims
The Journal Oct/Nov 2011 »
Full issue of the Journal, October-November 2011. Includes
articles on attitudes to buying insurance, treating customers
fairly and the UK group risk market. Also includes an interview
with Boris Johnson and the CII's latest skills survey.
New Generation Claims Group »
Young insurance professionals from the CII's
Insurance Broking, Claims, Underwriting and London
Market faculties have been brought together to consider and
develop new and innovative ways to improve their sector. Each group
comprises between eight and ten talented insurance practitioners
who have been nominated by senior management for significant
achievement within their profession.
Financial Services Authority – new NED for the FSCS »
The FSA has appointed Paul Stockton as non‑executive director to
the Board of the Financial Services Compensation Scheme (FSCS) with
effect from 1 December 2011. Paul is currently Group Finance
Director at Rathbone Brothers plc (a FTSE 250 company). He has
gained exposure to a wide range of financial services businesses
throughout his career. He has worked in the insurance sector and in
his current role has gained considerable experience of private
client fund management and asset management.
FSA – appoints new chairman of the financial ombudsman service »
The Financial Services Authority (FSA) has announced the
appointment of Sir Nicholas Montagu KCB as the new chairman of the
Financial Ombudsman Service (FOS). The service settles complaints
between consumers and businesses providing financial services.
Scott V (1) Kennedys Law LLP (2) Vertex Law LLP »
The Claimants (husband and wife) had instructed a solicitor to
advise them in the purchase of a guesthouse from the Vendor. Before
the sale, an annex that was interconnected with the guesthouse was
partitioned off and did not form part of the sale as the Vendor
intended to live in it.
CII Skills Report 2011 »
The key findings from this year's membership skills survey. It
provides an insight into the state of skills within insurance and
financial services. We also highlight how well the UK education
system meets the sector's needs.
The Journal Aug/Sep 2011 »
Full issue of the Journal Aug/Sep 2011. Includes articles on the
MENA civil revolts and business insurance, the future of
underwriting, the CII's code of ethics, assistance available for
entrepreneurs in the insurance industry, funding long-term care,
Test d'Achats, and "Tesco law" and referral fees.
New media - communicating in a crisis: New Generation Claims Group »
A report from the CII Claims Faculty's New Generation Claims
Group 2010-11 on how Twitter, Facebook and other social networking
tools can be used at the time of a surge event for the benefit of
customers and the insurance profession.
Rise in Fraudulent Claims »
The ABI has announced that insurers are detecting more
fraudulent claims than ever: over 2,500 worth £18 million every
week. It is estimated that insurance fraud costs £2billion a year,
adding, on average, an extra £44 a year to the insurance bill for
every UK policyholder.
Repairs carried out under household insurance policies »
The FOS has published a new section of their web-site which sets
out their approach where a consumer complains to them about how an
insurer has handled the repair of something insured under a
household insurance policy.
Jones v Kaney »
Following a road traffic accident which caused Mr Jones
significant physical and psychiatric injuries, Mr Jones brought
proceedings for personal injury represented by Kirwans
Solicitors. Kirwans instructed Dr Kaney, a consultant clinical
psychologist. She concluded that, some two years after the
accident, Mr Jones was at that time suffering from PTSD. 18 months
later Dr Kaney carried out a further examination of Mr Jones and
concluded that, while he did not have all the symptoms to warrant a
diagnosis of PTSD, he was still suffering from depression and some
of the symptoms of PTSD.
Joseph Fielding Properties (Blackpool) Ltd v Aviva Insurance Ltd »
The claimant, Joseph Fielding Properties (JFP) claimed an
indemnity from its insurer, Aviva, in respect of a fire which had
occurred at JFP's industrial estate. Condition 7 of the general
policy conditions in the Aviva policy entitled the insurer to avoid
the policy from inception if a claim was fraudulent or
intentionally exaggerated or a false declaration or statement was
Quinn Direct Insurance Ltd v The Law Society of England and Wales »
Quinn was the primary layer insurer for two-partner law firm
South Bank Solicitors. Quinn declined indemnity to one of the
firm's partners, Mr Onobrakpeya, in respect of various claims, on
the basis that in respect of his liability, the fraud exclusion was
"engaged". The familiar question for Quinn was whether the other
partner, Mr Ikoku, was an "innocent partner" and entitled to
indemnity; in this regard, Quinn needed access to documents.
Goldsmith Williams (a firm) v Travelers Insurance Company Ltd »
Goldsmith Williams (GW) acted for lenders in relation to two
property transactions involving a Mr Atikpakpa, a director of
Joshua & Usman Legal Services Ltd (JULS). Atikpakpa was the
buyer in one transaction and the vendor (and son of the buyer) in
the other; JULS acted for Atikpakpa. Neither transaction completed
but Atikpakpa stole the lenders' advances.