The CII encourages the highest professional and ethical
standards in insurance and financial services worldwide. Consumers
and the membership of the CII expect all members to meet these
standards and maintain the reputation of the CII by following the
Code of Ethics.
The code sets down the principles which all members of the CII
should follow in the course of their professional duties. Members
are obliged to comply with this code. If they do not comply, this
may result in the CII taking disciplinary action against the
The new Code of Ethics came into force at the CII's AGM on 15
July 2009. Any offences that took place prior to the introduction
of the new Code of Ethics will be charged against the old Code of
Ethics and Conduct, whereas all offences which take place after 15
July 2009 will be charged against the new Code of Ethics.
The CII has launched a new online course on ethics to help
members update their knowledge on the CII's Code of Ethics.
The course covers some of the following topics:
- What do we mean by ethics?
- Ethics and the business environment
- Ethics in insurance and financial services
- Ethics and your working environment
- How to handle ethical issues.
The course is free to members and once completed members can
claim CPD. The course has also been added to all the
essentials' suites of ASSESS.
Access the CII ethics
Demystifying the Code of Ethics - your practical guide
Our feedback from members shows that while they find the CII's
Code of Ethics a good set of principles many members would value
more supportive material such as case studies and practical content
to help them develop ethical practice in a day to day context. To
help this we have developed a practical guide to the Code - which
can also be used as part of a member's CPD activity - to demystify
ethical issues with case studies and a simple guide to
understanding the five principles which underpin the Code. We hope
you find it useful.
the Code of Ethics - download »