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The CII aims to raise the profile of the professionalism of its
members and to ensure that all its own governance procedures
conform to current best practice. In order for the public to
recognise the calibre of the CII as a professional body, certain
key policies should be formalised and representation from consumer
and other bodies encouraged.
Members receive exclusive discounts on CII tuition, courses and exam entry.
This page contains information about how to make a complaint
about a member.
We recognise that from time to time, our members may become
concerned about something they see or hear at work. Some concerns
could be relatively minor concerns about poor behaviour, while
others might involve more serious concerns about wrongdoing.
The CII promotes standards and competence and has a duty to
ensure that its members are qualified for the work they do and
observe the principles of best practice. The CII Disciplinary and
Appeals process aims to uphold the standards and reputation of the
The CII encourages the highest professional and ethical
standards in insurance and financial services worldwide. Consumers
and the membership of the CII expect all members to meet these
standards and maintain the reputation of the CII by following the
Code of Ethics.
The role of the Professional Standards Board is to advise the
CII Board of the CII on the setting of standards for achievement of
excellence and to offer guidance on CII Member and CII Internal
Please note that, due to recent regulatory changes and
restructuring of the FSA, our factfiles are being widely updated
and rewritten. The information on this page may be out of date or
For information on the changes please refer to the Financial Conduct Authority
website and/or that of the Bank of England's Prudential
Honorary Fellowship was introduced with the CII's founding
charter in 1912. It's terms have been reviewed over the years most
recently in 2001 when the current scheme was re-launched and
adopted by the AGM of 2002.
The CII values and respects diversity and strives in all its
activities to take account of and reflect the interests if all the
people it serves.