For each vacant role an up to date job description will be
available. The job description will set out the main duties
required from the applicant in post, and the key attributes of the
role. Candidates will also have access via the CII website to
the CII's values, equal opportunities and other useful
An initial assessment of the applicant's skills and abilities is
made against the criteria contained in the job description. Those
applicants whose skills and experience most closely match those
required for the job will then be invited to attend an interview.
Presentations, skills / aptitude tests and/or other activities may
also form part of the selection process, measurable against
objective criteria. A second interview will take place where
applicable to the role.
All interviews at the CII are competency based using the CII
competency framework. The key competencies at the CII are:
Demonstrates an understanding of customer needs and has a
Demonstrates a positive attitude and takes ownership and
responsibility for work and performance.
|Managing and developing people
Set goals and ensures others perform to their full
potential and meet required standards.
Works with colleagues cooperatively in own department and
across the organisation.
|Dealing with change
Implements and adapts to new ideas and ways of working at
an individual and team level and across the organisation.
|Creativity and innovation
Takes a creative approach to work, identifies new ways of
doing things and develops ideas to benefit the CII.
All selection decisions are based solely on an individual's
ability to do the job based on the interview, experience and
The successful candidate will be sent an offer letter
accompanied by the CII's staff handbook and medical questionnaire
within 24 hours of the verbal offer being made.
The medical questionnaire is managed by Blossoms Inn our
occupational health specialists. It is designed to support the
candidate with any reasonable adjustments that may need to be
The successful candidate will be required to sign and return the
offer letter within 7 days, and produce proof of right to work in
the UK coupled with original documentation of qualification.
The CII operates a comprehensive induction programme for all new
staff. A buddy is assigned to all new joiners. All new joiners are
invited to attend an induction day at both our Aldermanbury and
Customer Service sites.
Applicants can contact us regarding the status of their
applications at any time. In addition, unsuccessful applicants will
receive feedback on why they were not offered the job or successful
for an interview upon request from the individual. Feedback will
provided by either the recruitment agency or HR where applicable.
Requests will be dealt with in accordance with the Data Protection
Act 1998. If a candidate would like any clarification on the role
or the policy please contact the HR department.
Monitoring and evaluation
This policy will be periodically reviewed in line with
legislative changes and business requirements.
This policy is non-contractual and can be amended at any time in
response to changes in employment legislation and Institute
For additional information, please contact the HR Department on